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Just curious, those of you that use Dixmore timers, do you have yours set to Instant Start as soon as the minimum $ to start is deposited or is it set to Delayed start. I’ve always had mine set to Instant and never had one complaint in 19 years until this weekend when a disgruntled customer left...

So, lucky me, my internet is down at one of my sites possibly all weekend. Wondering if any of you know how many swipes Cryptopay terminals keep in memory without being internet connected to process once reconnected. Thanks.

Here’s a good one. Woke up this morning to a very long complaint left to the company number at 3a.m. Customer obviously upset by the cuss words used describing how unimpressed he was with my wash and demanded I call back and a refund. The problem? He was only able to high pressure wash one side...

Here’s a good good one. Apparently this Sherwin Williams employee splattered paint all over the back gate of his truck. Well what better place to clean it then a self service car wash. Destroyed a new hogs hair brush and splattered paint everywhere. I guess they take their logo literally. “Cover...

I’m currently at $3 for 4 minutes in my wash bays and $1 for 3 minutes vacuum. Zero complaints at this price point from customers and business is booming. I was planning on dropping bay time to 3 min 30 seconds at the first of the year, but now considering $3 for 3 minutes. Are any of you at $1...

I have now seen an issue (in my automatic car washes) with my Cryptopay Cryptotap at two of my car wash locations where I pay with ApplePay using a Master Card tied to my apple wallet. The charge shows up on my Master Card account and the car wash activates, yet Cryptopay does not show the...

While Cryptopay customer service is excellent when available, I find it hard to believe there’s still no weekend help. Cryptopay, being so ingrained in the car wash industry, not having customer support over the weekend (our busiest time) makes no sense. What’s everyone’s opinion on this?

Has anyone had an issue with Cryptopay cryptotap authorizing like normal and activating the car wash, but never billing the card or Apple Pay? I found out, only due to an honest customer, that for about a month, any customer that used tap, got a free wash and never was charged. When the swipe...

I have a couple locations that are near homes and apartments. These locations are very busy all day and late into the night daily. I’m having real issues with the neighbors with customers playing excessively loud music all the time. We address it when on site, but most complaints come in the...

So apparently Sherwin Williams motto, “Cover the Earth” is taken literally by their P.O.S. employees. 😂 This is going to be fun come Monday when I show up with pictures and video. Guy trashed a brand new hogs hair brush, splatters the H.P. Gun and hose assembly, walls and Mega Vendor and as you...

I just received a cryptotap to test out along side my swipers, but now have no clue where to place it. These things are huge and it seems like placing next to the swiper for many will either be difficult or impossible unless you have very large meter plates. Also, placing somewhere away from the...

I’m looking at replacing my standard X brace H.P. Overhead booms and wall mount F.B. Booms with Halo Booms. Has anyone’s used these? If so, what’s your opinion on these? How have they faired over time? Etc.

Has anyone in a state that has shut down to all non essential business have to shut down your self service car wash. I’m in AZ and so far business really hasn’t been hurt too much. Just wondering since it’s self service, if it would need to potentially be closed. Thanks.

Has anyone been able to tie into the flashing green button on their Cryptopay swipers for count up sites? All my locations are equipped with count up Cryptopay attached to Ginsan push button meter plates. As a result, I have a number of customers push the “stop” button when they’re done using...

Is it just me, or has anyone else on this forum that has a Ryko in bay automatic, amazed at how much of an up charge Ryko puts on repair/replacement parts? I have a Mark7 GT300 at one site and a Ryko Pulse at another. Ryko parts are always very overpriced. Not to mention, Ryko holds my machine...

Hi all, first time here so forgive me if this has already been answered. I just got back last week from the car wash show in Vegas and dropped a pretty penny on 5 new loaded GinSan meter plates for one of my washes. I chose to add Cryptopay for my CC along with the Dixmor LED 7 timers. Got a...