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    Dilling-Harris Touch Select 2000 #21810

    I'm wanting to know if there is any other supplier for the face decals for this unit than Grant-Dilling-Harris. I have called them, they only have one design and I would prefer a different design. Presently we have the all black faces and would like the same or possible new choices. Grant D H...
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    Asco valves

    Thanks for the info. I've been looking everywhere for this information.
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    Orbitz Travel

    I used Orbitz to book an extended hotel stay in Mi.two years ago. While there I asked at the front desk about weekly rates. It was $100/wk cheaper to book directly. I called Orbitz and they said " the rate I got was their lowest rate, not the hotels rate." The next two trips, I called the...
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    Mud business

    I'm having the same problem with a guy who works at a large stone quarry about eight miles away. He comes in and trashes the selfserve bay and then drives through the mess and circles the lot to use the automatic. Then circles the lot again to exit, with more stone dust dripping from his...
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    Help! Customer just called....

    A few years back we had a problem with a customer who had lowered his car and he got stuck on the treadle roller. Said that he had used the wash several times with no problems and couldn't figure out what happened. Also we had noticed numerous gouges and tears in the plastic cover on treadle...
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    A civics test

    I got 87.7%. Changed two that I missed, should have gone with the first answer.
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    Installing FRP on walls

    Rather than the plastic rivets from the FRP manufacturer, I buy nylon rivets from Fastenal Inc. The plastic rivets have a tendency to break and the nylon will not, also you can get the nylon rivets in several different lengths.
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    Rowe changer repair suggestions

    Have you oiled the bill validator recently? We have four changers in service and I was having the same problem. Just before I sent them in for service, I remembered being told that 50% of the time the only service they need is to be oiled. I tried it, and for the last four months, they have...
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    "There Are Some Customers You Really Don't Want to Keep?!!"

    It's a difficult line to walk. One the one hand, you don't want to drive off valualble business. On the other, you cannot let anything and everything go as business as usual. If your wash becomes known as such, it will be destroyed by the mudders and trash haulers and your good customers will...
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    Discovered New Level of Dumb Today

    Yesterday I too had to fish two quarters out of the credit card reader. This isn't an accident, last fall this happened three times at this wash. Always two coins, not one, or three or more, just two. always when we are busy. Some one just gets their jollies, screwing with us. Another one...
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    Banned a guy

    Definitely feel your pain. Went to the wash a month ago about 10 PM. to do some maintenance and saw a guy vaccuming the bed of his pickup. From 30 feet away you could hear things clanging inside the vac. As I approached, he continued and I looked in the bed of his truck. He was a contractor...
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    Merry Christmas & a Happy New Year

    And to you and your family. Also a thank you for this web site.
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    Create A Tradition... And Distinguish Yourself!

    I do the same thing at our washes, and I'll add a couple of quarters in the timers of the self serve bays. I've been at the washes for over eleven years and can recognize lots of regulars who have been with us for years. Also, when customers come in with extremely dirty-road film, I'll put...
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    Are we naive or what?

    I personally fear for the future of this country. I have lived in a muslim country for a few years and the first thing that I saw and was told was that they didn't respet America because we were weak and soft. They disliked the Europeans a lot, but they didn't give them any trouble, because...
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    Fragramatics fragrance machine help.

    I agree completely with MJWalsh. We have 11 vacs at two locations and four years ago we started switching to electronic mechs. a couple at a time. It's a little pricie, about $100 per unit, but well worth it. Would highly recommend it.
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    What is the worst mess you have had to clean up?

    Couldn't agree more with you and Red. Just this week a customer saw the mess I was cleaning up and he couldn't believe someone had left it. He complimented me on the wash and said that if he pulls into a wash and that is the only bay available or the wash bays are really messy, he doesn't...
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    What is the worst mess you have had to clean up?

    Last spring, some jerk sprayed out heavy grey oil based paint in one of the self serve bays. It was up the walls all over the floor and out onto the asphalt. Even had full shoe prints from the bay heading towards the bill changers. Moped up as much as possible using two rolls of paper towels...
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    Weep washers(cheap bas*&@$s)

    The things we see! Recently watched a customer with a fairly new Jaguar prescrub his whole car with a damp foam brush so he could save his quarters for the rinse cycle.
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    New Laserwash Machine - problems

    ScottV, are you saying that you have two new machines, and one is working correctly and the other not? That's really odd!
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