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IMHO you should be finding out why the customers are doing the charge back. Is the charge showing on their credit card as a different business name than the name of the wash? Are they scammers that are using the wash and then realize they can get their money back? The person you should be angry...

Anyone going to the Fort Lauderdale road show on January 31st?

What happens if the Cryptopay goes down? Does the ACW show a cash only message? How do your customers know that the credit card is not working?

http://www.carwash.com/events/111

I believe it is July 15th and 16th at one of the Disney resort convention centers

Investing Earl, I would look at investing in Verifone or VIVotech, they are making the readers that will be in every store, gas station, car wash, anywhere you want to accept this type of payment.

Washes No, none of those are mine.

Self Serve There's a self serve on Atlantic just east of Dixie on the north side of the road. There's one on Commercial just east of the turnpike on the south side of the road. There is one on Floranada between Dixie and Federal on the south side of the road. There's a huge one on Mcnab just...

Fort Lauderdale washes There are a lot of washes in the area. What type do you want to see? There is a self serve on Floranada between Federal and Dixie. There are several touchless at gas stations and there are a bunch of tunnels around as well.

Card industry compliance PCI compliance or PA DSS compliance is going to be required of every system, regardless of operating system. You will have to check with the manufacturer of your equipment to see if they are on the validated payment systems list. Your processor is going to be the one to...

American Changer is open today.

It is possible the board has a problem. When you say it is not "seeing" the card does that mean when you swipe a card nothing happens? Does the display show credit and cash payment methods or just the 4 wash values? Does cash work fine? If you call the service dept. at American Changer when you...

Mars note in American Auto If the Mars note is a $2 note then the American will look at it as a note and not a bill. If you have it programmed for $10 it will not give back change if they select a lower value wash.

Marine Corps Happy Birthday Mac and to all fellow Marines

grace for vets As a veteran I think this is a wonderful service you guys provide. While you are talking to the veterans you might mention that Golden Coral give a free meal to vet's on Monday November 16th from 5 to 9 pm. They have been doing this for about 15 years. Thanks to all of you who...

captain cw, do you know if the Guardian is PCI compliant? If not you will not be able to take credit cards.

single phase vs 3 phase This is a good description of the difference between 3 phase and single phase. http://www.federalpacific.com/univer.../chapter3.html

Chad, the Mars validator should only have dips 1,2 and 4 on or you can use it with all the switches off. If the validator is still taking bills when credit card has been selected and you have all the switches off on the Mars validator then there is a problem with the main logic board in the...

How about bargain detail, isn't that what it really is?

American Changer has a machine you could hook up to it, the AC8009. http://www.americanchanger.com/Products/product.asp?ProdID=63