Recent content by jeffpohl4

Yep...floor heat and doors, I guess i was just trying to give a visual aid...there are a lot of run down crappy washes around and some people wouldn't mind paying more to wash in a nice clean bright bay. Really what i was looking for was input on the CC and sales tax side of things. Maybe the...

Yesterday I had a lengthy conference call with a few of the guys at WW and Gary from PCS. All in all it went well and I feel it was fairly productive, they showed genuine concern in regards to my issues and they came up with some good ideas to try out. Today Gary came up and spent about 5 hours...

Brief description of my bays, 17' wide, 15' tall and 60' long, bright white poly vinyl walls, bright LED lighting, stereo system playing, High pressure and Ginsan GS 400 pay stations w/ credit card, loaded with about every option you could want. I have seen a lot of talk about pricing and I have...

Keep in mind I've only been in this business for 9 months but I have had probably a dozen damage claims from my soft touch and thanks to my 2 entrance cameras, 2 exit cameras and 3 in bay cameras, I have only paid out a few broken antennas...I've broke a few more than that but not everyone has...

I run the dryer on all 3 of my packages. I have a $6.00 Express, $8.00 Deluxe and a $10.00 Works wash. I just checked my site server and Im running 60% Works and almost an even split on the 6 & 8 dollar packages. In my not so experienced opinion less package options will lead to higher sales in...

I just spoke with Unitec about that very same thing today...I wanted to automatically give away a free car wash to every 100th customer but its a no go. From what I gathered it is possible to program a code but its not just a one time use code, once its programmed in it can be used until its...

Jeff, 2 newspapers and my Facebook page, Facebook hands down has been my best advertiser. After opening last February I spent the first 4 months introducing myself to every customer that came, shaking their hands, giving away $1.00 off coupons and asking how they heard of my wash ...

Back in September I started what I called "Monday Madness" and advertised $1.00 off any wash package every Monday until the end of the year. Mondays are typically my slowest days so I was hoping to pick it up a little...It made no change at all to my surprise. Has anyone tried something like...

You and I are in the same boat, I finally have a conference call with the VP of sales (Big woop) Rick in Tech and some engineer tomorrow. I've been calling about my issues for 9 months, had Rick come out to my site and still no resolutions. All I get is "We dont have those issues at any of our...

I accept cash, coins fleet cards and credit cards. I'm not sure how common credit card accepters are in the self serve world but I know I'm the only one around here that does. CC sales account for just over half of my SS business so I like to think I capture more business because of them.

Smallwash, When put that way i fell better about my numbers I guess. I opened at the end of winter last year and was happy to see 60-90 cars a day when the sun was shining and the temps rose above zero! The summer months really brought the average down due to people washing at home and cleaner...

Does anyone else have the WW Radiantz? Overall it has been reliable and easy to operate but there are a few issues that i'd like to resolve. 1. I want to clean the backs of the vehicles at least half as well as it does on the sides...am i asking to much? 2. I'd like to pre soak the entire...

Im at $2.50 start and 5 minutes, I have a new facility with large LED lit bays, high pressure and lots of options to choose from. After reading this pricing discussion im wondering if I'm to cheap!? I've only been open for 9 months so would this be to early to do a price change? My hope was to...

I put signs inside my bay and outside...every time I think I've seen it all some assface raises the bar!! I now have more signs in production but honestly they do little more than let your good customers know that you're really trying to keep a nice place. I have a tandem SS, 1 auto and 1...

I have a tandem SS bay and charge $2.50 to start and you get 5 min, that puts me at .50 per min...am i really shorting myself that much or does your geographical location play that big a part in SS prices? I'm running around 775 CPM through at an average sale of $6.60. I apologize if i'm asking...