I understand, but again this is beyond our control as it is Worldpay's software. The last thing we want to do is add steps to the process, but we have tried to help as much as possible with on-screen animations, audio, and text help.Thats good you guys are figuring out the tap to pay issue. The bigger problem is the dip swipe for transaction flow. Everyday I catch people trying to use there card and can't get it to work and some will switch to cash but some will also just leave frustrated. Doesn't leave a good impression on new customers. I definitely lose washes because of this everyday. I don't know how many because I'm not there 24/7. The paystation should be simple to use and customer friendly. Customers shouldn't have to click whether there paying by cash or credit for the card reader to be activated. I know the older HTK without the ingenico card reader never had that problem and a card can be swiped at any time. Hope this gets resolved soon.