Search results

Scheduling is one of our toughest tasks. Anyone use any online service they recommend and is not too expensive?

Has anyone had any issues with cars coasting? that is a roller pushes the car and a car goes forward 2 to 3 feet and then the roller has to take time to catch up. what causes this and what have you done to prevent it.

We have Peco side washers that the cloth and possibly cores are in need of replacing. Any suggestions besides oem?

Anyone have any experience with the Sonnys "Duck Bill" dryer nozzle that attaches two dryers together. Did not know if that would help make one wide pass on top of car.

Need help explaining why my r/o (TDS) number on my r/o machine is 10, while taken in the bay at the arch is 30.

Anyone have any ideas on capturing r/o reject water that is just going down drain. How to, and what uses?

Your take on them?

What are your views on how much support your chemical supplier should give. As a GM, I keep an eye on usage, costs, and ph levels, but I'm no chemist. I believe the chemical company you use should give their support for THEIR chemicals; in terms of usage, titration, eyt. Not just show up when...

Having an issue with a hydrominder leaking BACK into the chemical barrel. Even with check valves and foot valves. Any ideas?

Had customer (16 year old kid) whose granny gave him a Lincoln MDX and goes thru wash. Claims low tire light came on halfway thru wash and tire completely flat on exit. Viewed camera and could not tell completely anything out of whack when he came in but was flat when he exited. Problem is, it...

Is it possible to estimate your customer base? Say you wash 50,000 cars in a year. How do you determine the base number of customers?

Anyone have any experience with Turtle Wax car wash products? We have an EE and have a rep coming out with samples. Thanks.

So I had a customer come around and say we knocked her tail light out of her 11 year old Lexus. Agreed that the tail light was out. So we fill out an alleged incident report. We call Lexus and buy the tail light. We talk to Lexus service person who says 2 screws and about 1.2 hours work...

I was wondering if anyone has tried sealing a split in polycarbon panels (ceiling or wall) with either flex shot or some other waterproof sealant or maybe even tried plastic welding them. I'd like some feed back before I climb up on the roof.

Use a rainbar on our r/o with side rinsers. Would not shut off and drips continuously. Tried cleaning solenoid, then replacing solenoid, then a check valve right before the arch. Still drips. Any suggestions?

Have a debate going with chemical salesman. He sets up foamers "wet" so the soap (foam) splats on car. Says rinses better. I, and my customers, would like more and thicker foam for a better show, but he says will not rinse as well. Any thoughts?

Had a customer come in five days after he washed his car and claimed we caused some damage. As with most, I explain system and how it could not have done this damage, but he is welcome to fill out an "Incident report". He says by me offering to let him fill out a damage claim, I am basically...

Had two recent claims that our colored foam was staining their vehicle. First a 1975 Ford pickup that had just been restored and the brand new grill was stained with no damage anywhere else. Then, a white sedan had foam residue blow out of cracks and stain trunk lid. Could not get off. Any ideas?

Anyone made their own out of PVC? If so, what size diameter, how many and what size holes? Thanks.

I have about 10 high def security cameras at my wash but still can't seem to dispute many claims the way I'd like. And secondly our service seems to have drop out in the video saved. Beating my head against the wall with the company so am looking for referrals to new security provider. Also...