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Bit of an odd situation here on Wednesday, for the first time in 16 years of business we had a customer's vehicle stolen. :( Here's the kicker; it's a push button start with a dial shifter and both key fobs were accounted for. The dash had displayed "keyfob not detected" when it was parked...

Weather decided to cooperate and snow for a few days so we closed from the 12th to 15th and ripped out our old Flapan conveyor and installed a MacNeil XR-1000!

Looking at putting down a customer walkway in our prep area to direct customers. I have been looking at various products and have come up with a few possible options: 1. Road paint 2. Epoxy coating 3. Concrete stain. Obviously there is a concern with how long each one may last with being...

So a few weeks back we had a few days of temps up to 34 C (94 F). We have our vacuums in a seperate room in our prep area with 4, 20hp motors running all day long. Not too sure how hot it actually got in there... but this is what we found. 4" PVC pipe which went from secondary seperator to...

Just wondering if anyone has data or experience on the average usage for Monthly unlimited plans for Full-Service and EE. Moreso looking for customer usage for first 2-3 months during the "novelty" phase and then how it drops off after that.

Thought this was a good read. I'm sure most here can appreciate this. http://www.huffingtonpost.com/matt-walsh/bad-customer-service_b_3799574.html

Does anyone here use Mitchell eGlassclaim for filing glass repair claims with insurance companies? I am working with an insurance company who won't let me file new claims on Sunday, but will let me complete outstanding claims without issue. As all of my chip repairs are walk ups, I am losing...

Looking at getting into doing Windshield Repair ourselves. Have had 2 different outfits try with us getting a % of each chip in the past but it is really something that I am thinking we could do ourselves. Does anyone have any recommendations for equipment? I have been looking at kits from...

http://www.cbc.ca/news/canada/manitoba/story/2012/05/04/mb-canada-last-penny-mint.html

So yesterday one of my compressors burns a belt off. Long story short, pump tech comes by and says it is siezed up b/c it wasn't unloading properly and we need a new pump head. I ended up draining the tank last night and the pump can be turned by hand until the pressure gets up to about...

I'm curious as to what everyone would look for when choosing a property for development of a full-service tunnel. I know that capture rates can be expected anywhere from .5%-1.5% of traffic counts, but I am wondering what population size would be required. We currently have 3 locations in...

So yesterday I hear a grinding noise coming from a customer's 4 Runner as she's trying to drive away. I went over and ask if there's an issue and she she tells me that there is a problem with her 4wd system. I ask her to show me what she is trying and she says "I put it in "N" for "Normal" and...

http://yourmoney.ca/galleries/articles/dont_do_these_things_at_work.htm?feedname=photo_gallery_ym_dont_do_this_at_work&pos=1&nolookup=true Apparently the under 25 crowd needs to be told this... losing such faith in society when I see common sence things like this as something that needs to be...

Seeing as I am starting my day with the temperature at -41 with the wind, I thought it might be nice to see if there is anyone else that opens and washes cars in extreme cold. If you do, what precautions do you take? If not, what temperature is “too cold” to open?

Just wondering if anyone uses the software provided by http://www.detailbiz.com? If so, how do you like using it? Would you recommend it? Anyone use other alternatives? Thanks, Jeff