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As an exterior only/ride through wash and with the busy season upon us in full swing, the vexing problem of getting getting seasonal customers in addition to your regulars always poses the hazards of people not following directions. Either putting a foot on the brake, inadvertently turning the...

A few of questions for express operators or anyone with two cents to give. #1 If you have a competitive market and everyone is at $5, what on God's green earth is going to make a customer loyal to your establishment? #2 Do you ever think that given the fact that nearly every operator out...

Just looking for some ideas that you have been successful for you in distinguishing your wash from others in your area. Some of the things we've done are; Handing out litter bags and moist, disposable towels; Frequent Washer Cards (buy 10, 11th free); Discount book washes (5 for $35), Monthly...

I have never seen a worse three months for wash weather than the last three months. I would love to get my hands on Mother nature for sure. As the old adage goes, "Depserate times call for desperate measures" I'd like to run an idea by you all. Currently, we charge $10 for the "Works" (the...

Given the fact that that 99.95% of vehicles terack flawlessly down the conveyor, what do you do when a vehicle jumps both rollers and the result is a collision when the conveyor pushes the vehicle behind the jumper into it? Given that there are only three reasons or a combination therof that...

For the last 15 months or so, we have been putting expiration dates on our Frequent Washer Cards. The terms of the Frequent Washer Program are as follows. When you wash your car and pay the regualr price you receive a card which carries an expiration date 13 months from now. The card has the...

Anyone else having any problem with whip antennas on models like the H3 Hummer, Chevy Equinox, Jeep Liberty or Wrangler or PT Cruiser? Its weird somewhat in that these vehicles can seemingly go through just fine 5, 10, 20 times and then suddenly the antenna breaks. The single common...