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Which Nayax unit should I buy?

I currently have 86 Nayax POS I've installed on my sites, every unit for sure needs an external stop button (not included). After major growing pains & up and down the chain of tech support, they recommended external stop buttons because they have no resolution for the screen stop button malfunctions.

I also agree with AnalyticWash, it was a major pain in the butt to get all my units to be "Heartland Direct" for processing... we save a little $ on processing. BUT, main issue we did it for... we hated our customers seeing "NAYAX VENDING 69" on their bank statements... we had many calls/ complaints thinking their cards were 'hacked'. Now it says our business name as it should.

Also we were able to get the category for carwash on processing set. With nayax it was a vending food category. Some business customers would get declined because there business didn't allow their cards to be used for food.

we are happy with Nayax for sure - every unit count up.
I have looked but is there a thread that details how to do this process? Or is the above info all you really need before you call heartland and get set up. I have ordered my first nayax units and am getting the mails from nayax to set up the account through them.
TIA
 
I have looked but is there a thread that details how to do this process? Or is the above info all you really need before you call heartland and get set up. I have ordered my first nayax units and am getting the mails from nayax to set up the account through them.
TIA
Sorry for delay - you can deal with Heartland (now Global Payments) and they will tell you what’s needed. That’s the easy part - Nayax making it happen on their end will be a little annoying.

Anyone looking to go Heartland Direct - I would suggest contacting our rep, been very helpful for me.

Daniel Young
Global Payments
405-724-4574
daniel.young@globalpayments.com
 
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