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I recently had some Cobra Hockey Puck lock bodies drilled & they destroyed the lock body & the shroud that the lock body goes into. I contacted Ra-Lock where I purchased the Cobra Spinner locks from & they tell me that you can't buy the shroud separate & that you have to buy a new Cobra Spinner...

I have a PDQ Laserwash 360 that a will automatically start up for no reason at all on HIGH PRESSURE when it's in an idle state. It has been doing this since my distributor installed the machine 3 years ago, and to no avail the PDQ Engineers have not been able to resolve the problem. My...

I have a serious issue with my Hamilton DAN system overcharging my customers who use there credit cards in the SS bay. The configuration settings are correct as the other bays with a maximum of $10 charge for 12 minutes of time. The charges are all over the board for 9-12 minutes of time used...

I have a Laser 360 that blows water out the bypass line on the bridge when the High Pressure Rinse kicks on. Has anyone ever had this problem & a solution as to why it does this? Thank you, Jerry

I had a customer in a 2015 Mercedes C300 wash her car in my Autec Soft Cloth 425. The fuel door, which is plastic, opened up from the side pressure of the Soft Cloth wraps and broke off the fuel door. The Soft Cloth side wraps then forced the hinge into the body causing $1604 in damages. I'm...