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Would anyone think things like this happens! I keep thinking I need to write a book about it but I don't think anyone would belive it.

I will try to. I lost my login & just found it again! See you in Vegas!

You are right IB - this is my old wash. They are 30 + year Mark VII vaults. We talked to Dan tonight and I told him if anyone knows what to do you guys would help! Miss you guys - you are the best!

I have know you for too many years.

wrap it around the middle one with a rubber band.

Thought I would share something that we have been doing. We had been having a lot of difficult customers and my employees were having a hard time dealing with them. We had a meeting and one of my guys said damn they just need a lollipop. Well, I got some and it really has helped. They give...

Kleenrite just started carrying Fragramactic parts again and they have all the fuses you need. Just ordered some stuff.

I moved from San Diego to Minneapolis and back to San Diego. I think your friend was smart! I think running car washes is a little easier in the winter out here.

I have not been checking in much lately on the forum..but I was surfing it today and re-read an article written by WR. It just brought back a lot of good memories about when this forum started and how much it contributed to me being a better operator. I really miss WR - he was great. Just...

I did this at my wash three months ago. It was expensive and will try to get a breakdown for you ..did a lot of upgrades along with doing this. I have been impressed so far. Usually after painting, six months later it looks like it did before I painted. So far, the bubble brush stains...

Soapy, Jim Coleman use to have a really nice sign for the "don't do this" I took a picture of it at one of their car washes. I didn't find it on their website, but they still might have it. They didn't have everything that is has been mentioned in this post, but it was a start. I will look...

Unless your credit processing fees are really low or you have a high volume was that uses a lot of credit cards I wouldn't do credit cards but I am cheap. Bill acceptors account for about 50% of my fragramatic vac income. The older I get, the better I like hauling cash vs hauling coins. I am...

I received a call from a daughter of one of my customers (her Mom didn't speak English). She told me her Mother had been had at my car wash & was "exposed" to a guy "exposing" himself. I got it on my camera system - not something fun to look at. However, she just called me back & told me the...

Pat, You are doing this from a kind heart - not for your business. Do what you need to do to make it successful using your business skills and do your most for that family. That was so sad.

I have spent a bundle on signage over the years, maybe the QR is a good way to go to handle the issues I'm having. I was hoping there was already an App that turned your smart phone into a "advanced" answering machine that could handle customer questions. The App route looks like a good...

Robert thanks for the info and it sounds like I upset you about something I have no memory of! I didn't mean any disrespect. Pat, Thanks for the email info..I think you are correct! Right as always!

I would like to figure out a better way to answer common questions that customers call me everyday about - pending charges on their credit cards, locations & hours & prices, do I have a place to accept motor homes. I currently have my cell phone listed for a contact number at my washes but I...

Getting hit hard in San Diego County right now - prying open meter boxes. 6 breakins in the last 2 days. If you have been hit, contact me at Charitycarwash@yahoo.com. We are trying to get all the information to the police. These are professionals.

I turned of the button switch too. I tested the hose, if you have it on the floor, it moves around but doesn't "fly around". It's safe. Great add on service that has been very beneficial to my bottom line.