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We have an American Changer AC2221 with an MEI VN2702 U5 validator. The changer is out of service showing code 38879 Validator Jammed on the screen. I checked the validator and it is not jammed. I cleaned everything put it back together but it did no good. When I turned the power on the...

Our automatic bay uses pneumatic cylinders to open/close the doors. Our exit door developed a loud squealing when opening. Inspection of the door revealed it is coming from one of the cylinders. Door functions ok, but I have the automatic shut down until we can get it repaired. I know very...

Does anyone use hose protectors on their HP hoses? We seem to be going through a lot of hoses that all fail in the same place. About 6 inches from the hose spray gun connection. Would a swivel union help? we have 1/4" hoses with 3/8" fittings. The owner passed away recently and he ordered all...

Our cameras picked up two guys in a pick up towing a large trailer with a tank on it pull into one of our Self Serve bays, and pump an unknown black liquid down the drain.. The truck had no markings on it but a sign on the back of the trailer said" Got Rubber, We Do." I am guessing it is...

Can anyone recommend a door contractor in the Southwestern Michigan area? We need our automatic bay doors rebuilt. Thanks

I am new to the car wash industry, working as a site manager as my retirement job. We have the Hamilton Goldline ACW that apparently the back up battery has gone bad. I have been in contact with Hamilton and have a repair order number, and need to send in the controller. Stupid question but is...

We have Cryptopay card readers in our self serve bays. Customers are required to push the flashing green button on the reader when they are finished to stop the charges. We have signs posted near the panel, however, some customers fail to read it resulting in being overcharged. We are interested...

I am having problems with someone breaking in to the clean out compartments of our Doyle vacuums. We secure the doors with small padlocks to basically keep the latches shut. They are cutting off the locks with bolt cutters dumping out the debris baskets , cleaning them completely out and taking...

We replaced the Suzo coin hopper in our Unitec Wash Select II. Does anyone know who can rebuild the old one? Want to keep it for a spare. Unitec does not rebuild them.

I am a retired guy working as a site manager, and new to the forum. Trying to learn the car wash business. We have a Select Wash II with Suzo Mk II coin hopper. We have been getting jams at the exit of the hopper and entrance to the coin chute. We have upgraded to the rolling coin chute, I have...