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Anyone have a proper contact at Nayax? We had a touch device go bad. They refused to offer advanced replacement even thought they have done it for us for years and did one just the week before for a different location. We sent the device in, then crickets. Called multiple times. They said...

I have a Rowe BC-1200 that has been pretty much flawless. I updated it to use the Capital Vending module and no issues other than a coin jam here and there or a burnt out laser. Yesterday it said hopper empty because one was, so we fixed, filled and reset like usual. This time the control board...

I had a power outage last night. Finally got the electric repaired and turned out my compressor stopped working. (wont' turn on automatically). I installed a new compressor and everything was back up, except that my triple foam Flojet won't stop clicking. I tried two others and they do the...

For those of you that have had to replace your wrapped HP hose in the Razor or Profile, are you purchasing it from Washworld, or found that a local company is the better option? Washworld wants $750 for the Profile hose.

Need help with my Razor 4 rinse tank solenoid. I started getting "low water main tank" errors and I found out that if I wash cars back to back, the rinse tank is not filling up as fast as it should, so the water level gets very low and I get the error. I started by checking and replacing the...

I noticed that my reject meter was staying at 0 when spot free was in production, so I figured it was the flush valve. I checked it and everything was good with the valve itself. I actually just replaced it two years ago, so it's fairly new. I then tested while it was running and the flush...

I have a Coleman SuperVac that keeps blowing the fuse. It is a vac only unit. It had a 3 amp fuse in it and I didn't have any, so I put in a 15amp and then the transformer blew. I replaced it and the new transformer blew as well. Not much to the vac, what could be causing the surge? Only...

The motor starter on one of my bays keeps occasionally tripping. A reset will get it working for some time, but it's happening more often now. What should I be looking for as the cause? Best way to test?

I am putting in a new Razor and need to decide on the dryer setup. I have put in 3 overhead 15HP Premier dryers at another site and am not getting complaints. Issue here is that the current wiring would only support 3 - 10 HP dryers. There is a way I could probably run another electrical...

I need to line an IBA with FRP or similar and was wondering what everyone recommends? Should I go with Extrutech, or something different?

I have a twin tank Fleck system and the head on one tank counts down and then regenerates when it should, but on the other, the gallons stay put and it does not count down. I'm positive the softener company did something to cause it as the issue started right after their visit, but they claim...

Starting this year, one of my Portals gives me a Display I/O error right when it gets below 30 degrees or so. At first in the logs it shows Display I/O "error" and the screen still works fine. Eventually if it stays cold for a while, it changes to Display I/0 offline and the screen says...

One of my Razors does not seem to be communicating with the exit door at one of my sites. I can open/close the door manually, but nothing I do on the Razor screen has an effect on it. The entrance door to the same machine has no issues. What can I look for as the cause? Thanks.

I have a soap injector on my Tandem that will have suction for a few seconds once turned on, but then the suction stops. I replaced the injector and rebuilt the solenoid, but can't see anything else that I would suspect as causing the issue? Maybe it went out and got married? I can't find...

I have several of these solenoids, but no coils for them. No markings to say what brand. Anyone recognize these?

I am considering ripping out my concrete and putting in new floor heat at one location. I'm confused about what depth concrete I need to get quoted. I think the floor heat loops sit about 2" under the surface, but I'm told I need 6-8" of concrete. How would that work, and how deep would I...

I just got back in town and stopped by one wash only to hear the carbon filter running not stop. I first thought it was just mid cycle, but then found out it had been running for 4 straight days. Water was running out of the drain line at high pressure. I bypassed it for now as my spot free...

The long pipe on my radiant heater wore out in a spot and I need to put in a coupling and replace the last 1' or so where it goes into the main housing. I was thinking a coupling and 1' of 3" pipe. What material should I be looking for? Is there something specifically made for those?

I need to replace a lock in my Portal and am trying to figure out what size I need. If I for example order a 2" extension lock like in this link: https://www.kleen-ritecorp.com/p-45889-medeco-63w-750-m7-k-threaded-extension-lock-with-key-2.aspx where is the 2" measured from? Is it the whole...

I have a JC shampoo/vac that I'm having issues with. The compressor runs, but is not putting out any air. Is that something that can be fixed, or do I need to replace the compressor?