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Hey guys, Rarely do I have any trouble with our 3535’s and when I do it’s usually pretty straight forward. This time, however, I’m a bit miffed. This is an old 3535 on a 1980’s Southern Pride pump stand. It’s been a workhorse. Last week it started pulsing a bit. Now all of a sudden it runs hard...

Does anyone have a source for replacement parts for a Handi Clam pit shovel? Have a few that need some repairs and can’t seem to located any parts for them. Thanks.

We have Cryptopay swipers at a couple of our washes and they have been great! Knock on wood, I've only had to replace a couple of swipers in the many years we have had them. After adding Cryptotap to all of our Cryptopay cashiers I was shocked at the percentage of transactions that are tap...

We have an Airlift XRS door opener on a poly carbonate entrance door for one of our Petits. Occasionally the door will only open roughly two feet. It has also stopped at this same spot when closing, however, it is much more likely to happen when opening. I'm not positive but I think it has...

Does anyone have an old speech board or speech chips laying around they would like to sell? Bought two WSII’s to install and didn’t realize they don’t have speech. I’d at least like to have the generic voice prompts. Thanks

Tried calling Hamilton this morning and finally just left them a message after sitting on hold for 30 minutes. Haven't heard back from them yet so I figured someone here might know. I have two questions as we're still using dial up at two locations. 1) I am assuming dial up will continue to...

Has anyone else bought any of the red units lately and had issues right out of the box? I had a brand new acceptor which refused to accept quarters which they are factory programmed for. I had to send it back to Canada, for warranty, which an expensive pain in the ass. Today, I installed...

Apparently our Razor V4’s high pressure hose blew out today in the e-chain and needs replaced. My brother looked at it today and said it wasn’t straight forward as to how to go about getting it out. On our old Typhoon the E-Chain snapped open, but he couldn’t figure out how or if the Razor...

Does anyone have another brand of remote control that will work for the Dixmor Timers? The Remote sold by Kleen-Rite for $34 which can be bought on Amazon for $6 simply doesn't last for us. There is something unique to the Power button that will fail within a couple weeks of use. If we...

Can someone help me out. Had a customer accidentally use his business card for a car wash and needs it refunded so he doesn’t get in trouble. In the past I would simply use World Pays virtual terminal and refund it however, in their quest for the worst customer service they have eliminated the...

Just a heads up to anyone using Tokens from Osborne/Tokens Direct/Van Brook. I went to re-order more of our custom token last week only to find out that it has been discontinued. Apparently they simply cannot get some of the metal needed to make our control token. We were using their CTX-812...

The Secure Coin acceptors seem to have gone through several iterations over the years. Originally they were blue plastic junk, then they became iCoin on metal frames, and now they're back to SecureCoin with what looks to be much better red plastic bodies. The electronics I believe have...

Those that have experience with descaling tankless water heaters is there a particular brand of Descaler that you prefer? Any tips or tricks? These things aren’t cheap I figure it time to take care of them. I just ordered a small electric pump to circulate the fluid.

We removed two Laserwash 4000's and reloaded the wash with Petit I-360's. When we had the 4000's we were using 100% of our reject water because of the way the HP pump tanks were plumbed. Currently our reject water is being mixed back in with the feed to our hot water boiler. Hot water is only...

I have an Airlift XRS door operator running a polycarbonate door which is giving me some trouble. The door operates normally 90% of the time, however, it will occasionally stop at the same position when it is closing. The door will come down about one door panel length and then stop? If you...

My daughter and a roommate stored some of their college furniture, dressers, beds, winters clothes etc in a storage unit over the summer. When they went to pick it up for the new school year they found the unit was infested with roaches. I wasn't there but apparently it was really bad. The...

It’s been too long since I’ve dealt with this. To switch from the single sided Nueron reader to the newer IDTech double sided reader I can’t remember what needed to be upgraded? Does the motherboard need to be a certain revision? Also, is the Panasonic and IDTech interchangeable? I have both...

I have two LW 4000’s being removed the first week of June. They’re well maintained machines with a few upgrades. Bridges are stainless steel. They include Hot Wax Foaminators with red LED lights and stainless rain bars for spotfree rinse. We’ve been getting 13-14cph out of these. LaserDri...

Ok, I know lots of touchless operators claim to remove the eyebrow but who is REALLY removing it? We’re running Petit’s, Washworlds, PDQ M5’s & 4000’s. Lately we’re doing a bad job on the front eyebrow and even worse on the rear eyebrow of SUVs. We’re running Quest chemicals right now. I just...

We've had this Razor for a year and 4 months and it has pretty much been hands off, very few issues to trouble shoot. We have had this warning before but usually it would show up once and then we wouldn't see it again for a few months. The email notifications have always lagged terribly and...