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I am new to the car wash industry, working as a site manager as my retirement job. We have the Hamilton Goldline ACW that apparently the back up battery has gone bad. I have been in contact with Hamilton and have a repair order number, and need to send in the controller. Stupid question but is...
We have Gin San panels. No idea what type of timer it is. Thinking of making larger warning type signs to hang above the panels. Getting tired of dealing with pissed off customers that fail to read instructions, then accuse the car wash of ripping them off. The majority of them get it right.
We have Cryptopay card readers in our self serve bays. Customers are required to push the flashing green button on the reader when they are finished to stop the charges. We have signs posted near the panel, however, some customers fail to read it resulting in being overcharged. We are interested...
I am having problems with someone breaking in to the clean out compartments of our Doyle vacuums. We secure the doors with small padlocks to basically keep the latches shut. They are cutting off the locks with bolt cutters dumping out the debris baskets , cleaning them completely out and taking...
I called RDM And they said they do not rebuild them, only bill changers. When I called Suzo Happ to order the new one they told me Unitec modifies the hoppers, so we purchased one from a distributor for $691. Unitec technical support could not tell me what that modification is.. New one was in...
We replaced the Suzo coin hopper in our Unitec Wash Select II. Does anyone know who can rebuild the old one? Want to keep it for a spare. Unitec does not rebuild them.
I am a retired guy working as a site manager, and new to the forum. Trying to learn the car wash business. We have a Select Wash II with Suzo Mk II coin hopper. We have been getting jams at the exit of the hopper and entrance to the coin chute. We have upgraded to the rolling coin chute, I have...