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The issue was employee pocketing cash and assigning the wash to any unlimited account by using a look up function on the attendant terminal. With the help of DRB we removed that look up function from the attendant terminal.. Also if there is an actual problem with reading a bar code then the...
I don't believe that is how it works. In Illinois "food stamps" are actually a debit card and any amount within the balance of that debit card is paid for groceries. There are exclusions for instance alcoholic beverages can't be purchased with the card and there are other items not permitted to...
I have a question about DRB SiteWatch. I have a customer who says that his attendant can take a full price cash payment from a customer and then assign the wash to another customers prepaid monthly pass and the attendant then pockets the money. The customer said he called DRB about this and they...
And still the biggest difficulty is customer self loading onto a conveyor. If you do not have an attendant full time the potential for more volume than an IBA is lost. And many of these fuel sites that try this have very compressed layouts making just getting into the carwash entrance tough for...
I am actually trying to convince some mini tunnels to convert to IBA's. If you do not dedicate an attendant to any tunnel, getting customers to load themselves onto a conveyor is very inconsistent and often people get stuck due to not understanding how to properly load. Full time carwash...