Vending Machine Service - Detroit MI

[OurTown]

WaxMan,

Thanks for the info, that might be what I end up doing. I spent $10k on this machine and ordered it with the heater. It should have been a seamless operating machine. They admitted the machine was built without it. I paid $375.00 for the heater that wasn't installed. It really has nothing to do with the money per say. I have gotten no where with them, so what does there warranty mean? I have 14 emails that AMS has not responded to, and I've called AMS and it just goes to voicemail.

Its just crazy, you guys made the mistake, offer me a solution. If what you suggested will end up being the fix, then send it to me. I'm refusing to send the cooling unit back, and now they are demanding it back. Kind of like if been demanding a machine to be warrantied for all this time.

Unfortunately, this is life now since COVID. It is surreal to me on a weekly basis, the things companies get away with now. They would have gone out of business 10 years ago, but now people shrug their shoulders and move on. If I told you the things that we dealt with during (AND STILL!) our recent huge remodel, you probably would think I was making them up. LOL.