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IDX Repair

J

Jason Studer

Member
I understand that IDX is out of business, but does anyone know who is if anyone is repairing them? I have a couple of MA-850's.

Thanks, Jason
 
Jason Studer said:
I understand that IDX is out of business, but does anyone know who is if anyone is repairing them? I have a couple of MA-850's.

Thanks, Jason
Click to expand...
To the best of my knowledge nobody is repairing them. You could hang on to them for a couple of years then toss them.
 
This is the response I got from them when I asked about warranty On my last shipment of 50 this month.

Ron

Yes, the warranty for these units is for 1 year through DSI, not IDX since they are no longer in business. Repairs for products are up to 5 years, or as components allow.


If your customers contact us directly regarding repairs, we will send them to Kleenrite or other similar company who is private labeling related products.



Thanks

Robert Mabry

DWS
 
Back4More said:
This is the response I got from them when I asked about warranty On my last shipment of 50 this month.

Ron

Yes, the warranty for these units is for 1 year through DSI, not IDX since they are no longer in business. Repairs for products are up to 5 years, or as components allow.


If your customers contact us directly regarding repairs, we will send them to Kleenrite or other similar company who is private labeling related products.



Thanks

Robert Mabry

DWS
Click to expand...
What do you use for a replacement like in a Wash Select II when you take quarters and multiple tokens
 
Jason Studer said:
I understand that IDX is out of business, but does anyone know who is if anyone is repairing them? I have a couple of MA-850's.

Thanks, Jason
Click to expand...
Looks like the slow grind towards cashless payments has claimed a victim.
I think I'm going to start making each station that loses an acceptor into a C/C only station starting with the vacuums.
I just found out about this today when I called to check status on 3 units I sent in last February and had been getting the "call us in a month or two, we're really backed up" speech.
*sigh*
 
Well IDX closed there door last December. Most of the IDX components are now sold through Kleen Rite, Carwash Super Store and Windtrax. However the Purmea switch PS300 is only available from DWS Dynamic Wash Soultions as they use them in their meter boxes. DWS is an equipment manufacture the build IBA and tankless selfservice equipment. You can call 870-862-3468 ask for Robert or Mike. Hope this helps.
 
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