Dirt Buster
Member
Has anyone had an issue with a cryptopay tap plus reader where it seems to reset itself every couple minutes? The lights will randomly turn yellow, make a beeping noise as if it read a credit card, then after about 10 seconds it will go back to normal. This happens to all 5 of my readers at two different sites. The bays aren't too far from the equipment room. The swipers don't do this while it's happening. I haven't sat and watched it enough but I'd say it does it every 20 minutes.
Cryptopay thought maybe a voltage issue or connectivity problem but to have it happen at both sites? I checked all connections and everything is correct. Yellow, black, and the two red/green wires are correct.
Cryptopay thought maybe a voltage issue or connectivity problem but to have it happen at both sites? I checked all connections and everything is correct. Yellow, black, and the two red/green wires are correct.