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Acw 4/5 and Goldline display

B

bert79

Active member
Has anyone had similar problems with the red scrolling display for the acw 4/5 and goldline? The display is from cryptopay and came with our retrofit kit. It was installed for less than a year and began to lose vertical stripes of lights. Now we have to get a new one to the tune of $475.
 
bert79 said:
Has anyone had similar problems with the red scrolling display for the acw 4/5 and goldline? The display is from cryptopay and came with our retrofit kit. It was installed for less than a year and began to lose vertical stripes of lights. Now we have to get a new one to the tune of $475.
Click to expand...
When i put my retro fit kit on my goldine i could not get the scrolling message to work at all once installing the retrofit display.
 
bert79 said:
Has anyone had similar problems with the red scrolling display for the acw 4/5 and goldline? The display is from cryptopay and came with our retrofit kit. It was installed for less than a year and began to lose vertical stripes of lights. Now we have to get a new one to the tune of $475.
Click to expand...
They are repairable, Send it back to Cryptopay for repair, it should be on warranty. The display for the ACW-4/5 is completely different than the Goldline display.
 
Unfortunately the display was purchased long before it was installed. It was purchased about 6 months before installation. It has been installed
For about 11 months so unfortunately we dont fall under warranty. I will however send the problem one in to be repaired so i have a spare. I would expect them to stand behind their product slightly more.
 
Yep, I have two out of four Hamiltons with bad lines/pixels in the display. All a year or less Didn't want to send them in because I assume I won't be able to take cards while they get repaired.
 
Had the same problem. First one went out within two weeks of installation. Cryptopay sent me a new one free of charge. Now 6 months later I'm losing lines again.....
 
Just an update. We did buy a new display and installed it. Cryptopay private messaged me on the forum and offered to talk to me about the problem. I called them and they fixed the problem display at no cost to me (except shipping). So now at least I have a backup. I am happy with Cryptopay's customer service in this instance. Nice to know that they monitor the forum.
 
water guy said:
I'm needing one on our Goldline who has the best one to use? The Goldline is 15yrs old.
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As far as I understand if you have cryptopay on the acw 4/5 or the goldline you have to have the display from cryptopay because the antenna for the wifi is actually built into the display itself, which explains the high price tag for a new display.
 
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