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Good day, We use an Exacta Paymaster system to dispense our gift cards. In our last batch of gift cards I noticed a row of cards that seemed to almost have a static cling to one another. In some circumstances I am noticing that the car dispenser is having a difficult time dispensing the gift...

Frustrating issue with one of my Rytec Wyndstar doors. Everything works fine except the photo eyes, they will not detect an obstruction and the door will come all the way down. Changed both the emitter and receiver as well as the cables going into the control board. Nothing seems to fix the...

Other than the traditional shovel and wheelbarrow or pump truck methods has anyone found any success with other methods of cleaning their pits? I have a self-serve with shallow pits. They require cleaning once per month which I have been doing by shovel and wheelbarrow. Has anyone tried a trash...

This one has me stumped. When the foam brush in my 2nd bay is activated, some liquid/air starts coming out of the 1st bay. I can also see a bit of air coming out of the 3rd and 4th bay but certainly not as much as the 1st bay. I have tried to clean out and replace a few of the solenoid valves...

Hi all, Here’s the short of my situation. Insert money and the Dixmor led 7 registers correctly and begins to count down. For some reason, the rotary dial does not seem to turn on any of the functions. It was recently replaced and hasn’t worked since (back up Coin door so not too urgent)...

Anyone have any experience with “sludge suckers”? I have included a few links below and wonder how this would work for cleaning car wash pits and removing sludge, sand, etc. https://hotsyofnashville.com/products/hotsy-8-711-112-0-st-36-pit-boss-sludge-sucker-with-nozzle-hose-15ft

Hi all, I am running 12 position 3 stack rotary dials. In one of the bays, the rotary dial seems to have a bit of play. I have recently noticed that if the selector in not dialed right in the middle of the function it could start running 2 functions at once! Seems to be more prominent with the...

Hi all, Called Dixmor today to discuss how much water should come out for weep. We are in Ontario, Canada where the weather can certainly get cold during the winter months. The rep from Dixmor indicated there was no real formula but suggested the water should at least spray out in a fan shape...

Hi all, I have a Custom Craft setup that has been great with the exception of 1 bay. I have 1 bay that keeps acting up. The previous owner struggled with this bay for almost 3 years. Here it is: Took over the wash a little over a month ago. Cat 5CP2120W started knocking a bit in the last week...

Hi all, When a vehicle pulls into our bay in ground sensor wire detects the metal on the vehicle and changes a traffic light from green to red (indicating the bay is occupied). It is a loop detection circuit similar to what is used at some city stop lights. We have this installed primarily for...

Hi all, Interested to obtain your input. For those of you that accept both cash and credit at your SS washes, what percentage of your business comes in the form of credit? Have you seen this trend risk as people become more comfortable using credit? We see approximately 30% of our business...

Hi all, I am new to the car wash industry so Ill provide some background info to get started: 4 bay self-serve wash in Ontario, Canada Custom Kraft Equipment (12 function) and a "newer" building (10 years old). Best/ most advanced self serve in the city. Lots of great add-ons such as in-bay...