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  1. J

    Laserwash 360 Plus hive mind

    I recommend contacting your distributor.
  2. J

    Unitec Portal Display Issue

    OK, thanks.
  3. J

    Unitec Portal Display Issue

    Are you still having this issue? Do you have a distributor who can help?
  4. J

    Cryptopay for Unitec Wash Select

    Have you been working with DRB support on this? - Julie
  5. J

    Hello. I saw your comment on a post expressing displeasure with DRB's Patheon. I work for DRB...

    Hello. I saw your comment on a post expressing displeasure with DRB's Patheon. I work for DRB and would like to help you resolve any issues you may have. Can you provide your name, wash name, location code and best way to reach you? Thanks, Julie
    • JAGraff
    • Profile post
  6. J

    Unitec Wash Select

    Ok, let me see if I can find out
  7. J

    Unitec Wash Select

    Have you asked your distributor?
  8. J

    Hello, I can have someone reach out to you. Can you send me your name, best way to reach you...

    Hello, I can have someone reach out to you. Can you send me your name, best way to reach you and location code (if you are a DRB POS user)? Thanks,
    • JAGraff
    • Profile post comment
  9. J

    Cryptopay for Unitec Wash Select

    APW, This is Julie from DRB. Let me know if you need additional help from support.
  10. J

    Pay Station Recommendations

    There are some different options, and I'm not well verse on them all, but I can get you in touch with someone who is if you're interested. If so, please message me your wash name, your name and your contact info. Thanks!
  11. J

    Datatrax doesn't connect

    OK, I'm going to send you a message.
  12. J

    Datatrax doesn't connect

    Have you contacted Washify support with this yet?
  13. J

    Pay Station Recommendations

    OK, great. Let me know if you need any additional help.
  14. J

    Pay Station Recommendations

    I work for DRB, and we have some options that could help you get started with unlimited plans. Please message me your name, wash name and contact info, and I'll get someone in touch with you,
  15. J

    Sierra Site Server with wash select pay stations

    I'm sorry no one got in touch with you. Can you message me your name, wash name and contact info, and I'll make sure someone reaches out?
  16. J

    Wash select ii faulty

    I would recommend contacting your distributor or reaching DRB In-Bay Solutions through one of the Operator Support options: https://drb.com/support_training/in-bay/contact_drb_in-bay_support_orders
  17. J

    Sierra Site Server with wash select pay stations

    I'm sorry the link didn't work for you. Were you able to speak with someone at the Car Wash Show?
  18. J

    Sierra Site Server with wash select pay stations

    Did you use this to schedule? It allows you to book a specific time: https://live.vcita.com/site/StartwithUnitec?o=cHJvZmlsZV9wYWdl&s=aHR0cHM6Ly9saXZlLnZjaXRhLmNvbS9zaXRlL1N0YXJ0d2l0aFVuaXRlYw%3D%3D
  19. J

    Sierra Site Server with wash select pay stations

    Do you have a distributor? If so, they would be an excellent source. Also, the site has some advanced online training available that you can request: https://drb.com/support_training/in-bay/training_overview/request_advanced_training
  20. J

    Unitec power supplies/other misc parts

    Hi, Greg, Just want to let you know that DRB In-Bay Solutions (formerly Unitec) does now have some Operator Support options that allow you to call directly when needed. You can learn more here: https://drb.com/support_training/in-bay/contact_drb_in-bay_support_orders
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