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Cryptopay tells me to reprogram my acw, I did so, and washworld suggests its cryptopay... Urgh... Can anyone help me determine where the problem is? In short, my acw works fine with cash. However, the minute I use card it charges the wrong amount. I even tried it myself. I push the basic wash...

I was thinking of closing down the wash this season when temps are under 10, because even though i have heat and weep, my razer freezes into a pillar of ice when it gets down to 0/-10 or so. The guy who services my equipment advised instead to replace the weep with an air purge/air blow down...

My standard change 500 wont accept cash anymore. I had some quotes done for a replacement, and for both units it will be over 10k. However, i see standard change has conversion kits for about 1k to convert to coinco or mars validators. This is compelling, but i dont want to spend $2k and then...

I liked washworld because of their supposedly "great support" but I haven't been able to get ahold of them in over a month. I keep calling and leave messages, and never hear back :( They used to be wonderful. I called them 4 times yesterday alone... no pickups and no call backs :( In the mean...

I've had this problem happen a three times now over a couple of years The first two times on different pumps, I fixed it by replacing EVERYTHING (lines, regulators, solenoid valve, etc) because I have no idea how these actually work, and don't want down time. My first thought is it would be the...

I have had tons of credit card issues with Cryptopay and their tech support never gets back to me. I was hoping someone here can help. Cryptopay has been "down" 5 of the last 6 days. I say "down" in quotes because my issue has been intermittent for months but makes no sense. Users get a...

When the temp gets -15 to 5 or so, my auto bay starts freezing up. The weep keeps the lines from freezing, but creates ice towers from my auto to the floor. What we normally do is, since the wash is closed, head over there at 6 am, run a torpedo heater in there for an hour manually to keep...

My weep system dies on me at about -5... IE when its below -5 I get lines freezing up even with weep. Next week we are expected to have extended temperatures below 20 for a week, with nights dipping as low as -12. Instead of just "letting them freeze" and then spending 12 hours thawing lines...

My old plow guy said his truck broke down and he was switching to snowblowers. Since my lots are his only commercial accounts, he kindly asked me to find someone else. We got a bunch of quotes, and they all want to do salt. I don't want salt because I feel like car washes are supposed to be a...

Just curious at what temp I should shut down my auto bay. I don't have working doors or heat, but do have weep. Seems ok getting into the high 20s at night, but now weather is calling for teens. I read that most weeps are good to about 5... Is that true or not the auto also? When I shut down I...

I had another thread where I was wondering what was trapping people in my car wash. I discovered it has nothing to do with the doors and appears to be intermittent voltage drops. I had technicians out three times and the voltage to the distribution blocks and controls are 119v. However, every...

I used Quickbooks 2008 for 11 years, but I bought a new computer for the new year, and I can't install it on there... Quickbooks is nolonger activating 2008 installs.. urgh. So I kept my old computer running through now to finish up my books for 2018. So I have my books done through the EOY...

This is one of those silly questions I can't believe I'm asking... So how do you keep your hoses straight in caustic chemicals? In the soaps I'm fine using a piece of PVC conduit, but in the Acidic and Alkaline chemicals, it starts to either break apart or bend and spiral, as well as bleach. I...

This sounds like such a novice question, but I realize that 99% of the time I have a major issue and I spend 40 hours trying to fix it, only to discover its a simple fix as long as you understand how the system works... Which gets me to the crutch of the issue. Its taking me a really long time...

I bought a car wash about 8 years ago... Ironically its before the car wash I own now... I converted it into a warehouse. Then I bought my second car wash building, added a new front room, and turned it into a services business storefront. Its kind of interesting, because we were growing, so...

I seem to be able to find replacement panels/decals for every in bay meters except coleman hanna's 23000 in bay, despite the fact that I see those in bay panels/decals all over the place. anyone know where to get those?

My airlift door is 2 years old, and sometimes it doesn't open. When it fails to open, I just go inside and hit the manual "Stop" then "Up" button, it opens, and then life is good for a few days until someone gets stuck again. When it is 'stuck' down, using the controls on the automatic to open...

My number 1 complaint is that the "Foam Brush" doesn't work on my 2 bays furthest from the pumps. People call and say they put the money in, but the foam brush doesn't work and they want a refund. Every time I go test it, it works fine. I noticed these calls are normally early in the day, so I...

This issue seems a bit odd to me and I've been struggling with it for months. One relieving pressure regulator is constantly "relieving". Sometimes- for seemingly no reason- it stops for a few days, and then it starts again. I thought it was a bad regulator, so I bought a new one. It didn't...

I was talking to some other car wash owners in our area about how it seems like it would be difficult to manage car washes from a distance, but a lot of our competition in the area are owned by out of state owners. I got thinking about it, and I can't help but wonder how they do it... Do they...