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I would like to write a story on some of the stressful, or weird encounters you have had with customers. I would like to know what the customer stated, and also how you handled it. You can PM me or write if you would like: debrag@sscwn.com.
I meant to reply to this sooner, but after my father passed away, and before that while I was caring for him, along with my two children during a pandemic, my attention to this forum, took a backseat, and I apologize. I appreciate your suggestions for topics. I feel as if every issue has...
I am looking to interview car wash owners who have gone completely cashless. Some questions: Has crime gone down? Did customers complain?
Let me know if you want to share your thoughts...
Debra S. Gorgos
Editor, Self Serve Car Wash News
debrag@sscwn.com