Unitec Chase card issues

[Patriot Troy]

Anyone having trouble processing Chase cards via Unitec Portals? Ive called Unitec DRB and they just say working on it. Anyone have any resolve for this issue?

 

[Eric H]

There is a known issue with cards with an expiration date of 2030, not just Chase cards. My distributor did a software update on my Sentinels at both of my sites a couple of weeks ago. Seems to have resolved the problem.
Try going through your distributor and try to get Q (Quinton) as your tech

 

[Patriot Troy]

There is a known issue with cards with an expiration date of 2030, not just Chase cards. My distributor did a software update on my Sentinels at both of my sites a couple of weeks ago. Seems to have resolved the problem.
Try going through your distributor and try to get Q (Quinton) as your tech

Thanks Eric, I’ll reach out to them again. Last time i spike with Quinton he told me engineers were working on it. Happy to hear there’s an update!