Red Baron
Active member
This is my theory. I've been trying to figure out why there seems to be a lot more customers who're morons at my car wash than there is in our roofing business. I've concluded, there isn't -- it's a numbers game.
I'd guess that 1% of my car wash customers are idiots. But, I'd guess I have 400 regular car wash customers who come to the wash weekly. Thus, I'm exposed to those 4 morons every single week. In the roofing business, the morons probably still account for 1% of the customers. But, in a commercial roofing operation you may only have 10 customers. Thus, less than 1 of them are morons. And, you deal with them maybe once each year, not every week. Plus, it's a lot more practical to tell that less-than-one guy to find another roofer and not be exposed to him at all.
Now I feel better about my car wash customers.
I'd guess that 1% of my car wash customers are idiots. But, I'd guess I have 400 regular car wash customers who come to the wash weekly. Thus, I'm exposed to those 4 morons every single week. In the roofing business, the morons probably still account for 1% of the customers. But, in a commercial roofing operation you may only have 10 customers. Thus, less than 1 of them are morons. And, you deal with them maybe once each year, not every week. Plus, it's a lot more practical to tell that less-than-one guy to find another roofer and not be exposed to him at all.
Now I feel better about my car wash customers.