Mr. Clean
Member
We recently detailed an '02 230 Kompressor hatch-back that had cloth seats. A rear headrest, the rear seat back and floor carpet had what looked like coffee or cola stain on them. The front passenger seat also had black rimmed water-mark type stains (oh, would pictures make this easy so much easier). Warm water shampoo and extraction failed to touch the passenger seat and made only moderate improvement to the rear stains. The customer stated that the stains were not beverage but the result of having the roof window open during a rain storm. She also said that staining occurred when she spilled bottled water on the fabric. Needless to say, we were frusrated and disappointed by the result of our efforts and I know the customer's expectations were not met. I would like to bring the vehicle back in for another crack at it. Has anyone dealt with this problem in this vehicle? Suggestions on what to try next?
Thanks, all.
MC
Thanks, all.
MC