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Ink stain on leather sit

Renato

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Hi All: Today we received a 2008 HHR, for a complete interior detailing, However the back sit had a red ink stain, that we cannot removed from it at 100%, I used a solvet solution to remove the stain from the leather, but It just came out at a 90% the red color remains.
Customer was told that this kind of stains will not remove at all, therefore our customer was pleased with the job that we did when he saw the results.
I will like to know what kind of products or process you use to remove this kind of stains from Leather.
This is the first time that I wasnt able to remove a stain at 100%!!!
Any feedback will be very helpful for future stain removals!
saludos.
Renato from Mexico
 

MEP001

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It would help to know exactly what type of ink it was.
 

Renato

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Thanks! it is from a red paper, that got wet and the owner let the wet paper on the sit during the last weekend
regards
Renato
 
Etowah
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