Customer claims he heard the dryer in my D&S Super 5000 crease the rooftop
on his SUV. Didn't think anything of it until he got home to detail his car and saw the dents.
He sent photos of the rooftop of tiny little dings (his descrption) but you cannot really see anything in the photos.
I told him to bring the car by next week, but that I have had approx. 60K cars go through without one problem, not even on convertible tops.
How should I proceed??
on his SUV. Didn't think anything of it until he got home to detail his car and saw the dents.
He sent photos of the rooftop of tiny little dings (his descrption) but you cannot really see anything in the photos.
I told him to bring the car by next week, but that I have had approx. 60K cars go through without one problem, not even on convertible tops.
How should I proceed??