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Cryptopay Tap

The tap is no longer for sale. The tap plus I have 6 units and have not replaced one but have had to manually reset one twice in a few years. Others have had a worse experience but for me they work fine so far. Ive had swipers last 10 years +. However I know this does not make sense but when I switched from count down to count up I was losing swipers left and right for a month or two. It was pretty weird since ive had no issues for so long. Since then everything is back to normal, operating as it should, and have not lost any more. As far as the original tap units out of the 18 I have I maybe have gotten 3 repaired within a few years of having them.
 
I just purchased Crytotap from Kleenrite. Plan is to replace one bay to see how I make it work. I have the wiring diagram, but do I have to call the Mycryptopay folks to get this activated (or is that something I can do in the portal)?
 
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