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I came here earlier today looking for some answers as my state (Oklahoma) has now instituted an Essential Business Only shutdown. What I found was a lot of conflicting information as many don't know what is fact and our resources are not always clear. Hence, I'm starting this to help people out...

Within the last month or so we have started to get somewhat regular arch impacts. Sometimes it might happen after 20 washes. Sometimes it will be 60, but it has become a serious issue. I don't think this is due to customer error as it always happens during the High Pressure wash (Cycle 4 for...

I would like some help with my programming for our Laserwash 4000. I want to make sure it is set up correctly. The settings are using the following chemicals from Lustra: Low Press Soap 1238 The Option Low Press Soap 2 1238 The Option Foaming Wax 2551 Low pH Polish...

Anyone have the virtual treadle manual they can share? I thought I had it, but I can't locate it and it isn't an option on my PDQ login. Being saturday I can't call and ask for it either.

Anyone know where I can get more of these or what they are called? I really have no idea and can't find them. I've tried searching for a lot of names with no results.

I've had some issues with my some of my eyes on my Laserwash 4000 be intermittent to go out. I bought a headlight cleaning kit to use on our cars and I was wondering if that would work well on the IR eyes and VT eyes. It seems to make sense to me that it should. Hopefully be quick and easy, I...

My reservoir for my spot free rinse (I think, it is the smaller one). Is having an overflow trickle off and on. Basically, it doesn't appear to be properly shutting off the valve to stop flow. I'm not sure how this works as it is different from the other inlet valves I've worked with. Any help...

My wash has a 7-Eleven gas station about a block away across the street. I'm considering trying to contact them and setup selling washes through their POS system on the pumps. Does anyone else have experience with this? If I do it, I want to make sure I negotiate a good agreement. I curious what...

So the wash that I bought didn't have a printer on the 4000. I got a LaserNet thinking that would do away with the need for it. It even said on their website the following: https://www.pdqinc.com/store/product.asp?pID=10021 Unfortunately, Technical Support informed me this is incorrect and...

I've got a Topaz variant Jobe Float valve that control the inlet to my hot water reservoir for my self serve bays. It is leaking and I'm not sure what to do. I bought a diaphragm rebuild assembly and it had no affect. If I need to buy a new one, I want to make sure I get one recommended by the...

I just received the MARS validator conversion kit for a Hamilton ACW 5 direct from Etowah Valley. I think the parts are correct, but it appears the instructions they included are for a Hamilton Goldline. I really need to get this in ASAP as I've been having lots of issues with jams. In fact, I...

My 4000 is having an issue with right now where it has issue getting cars in the right place. It will tell them to advance, then tell them to back up again, then tell them to advance. It can be rough to find the right spot. Many customers aren't quite able to make it work. The upside down T-Bar...