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Hi All, we have a 3 bay IBA in New England. Our POS is PDQ and we use WALS for the membership program. I have been trying to figure out how to create gift cards and "buy 10 washes for price of 9" type of cards. So far I have not been able to figure this out. WALS does not seem to have this...

Owner of three car washes. 2 are IBA's and the other is a tunnel w/ IBA & SS. Massachusetts and New Hampshire. We received a letter from an insurance company that sells "environmental insurance" for car washes. We're trying to determine whether this is something that is really needed or just a...

Does everybody here complete a PCI Compliance questionnaire? Took over the wash from prior owner. I have a Unitec POS system, C-Start. They provide a dashboard from a company called MXMerchant. When I log on it tells me I'm not in PCI Compliance, need to fill out a questionnaire. The...

A few months back a customer smushed a Twinkie into the coin slot of one of our vacuums. Our wash is open 24/7 but there is not always an attendant on site so issues with the vacuums are a blind spot. I am a car wash owner and also the product guy for a company that makes wireless monitoring...

I have dual IBA's. Currently water is coming out of the entrance of the wash bay after each wash. The water runs over the cement and pools where the parking lot meets the lawn. In the summer this isn't so bad other than a puddle and some mud. In the winter the stream of water freezes and makes a...

I am creating some content for my other business website. I thought this blog post would be of interest to the folks in this sub-forum. The forum only allows 4,000 characters so I included the beginning of the post and a link to the complete post to read more. Last year my business partner and...

Last night around 9:30pm we had someone break into the clean-out bins of our vacuum canisters and steal the dirt! I'm assuming they were looking for the loose change and jewelry that gets sucked into the bin. The suspect drove up, cut the zip ties holding the doors shut and dumped the contents...

As the title indicates, I have a customer who has a 70's corvette that is really low. He pulls into the wash but the system will not start the wash. I'm thinking this is because his car is so low, never had this issue with another car and it's happened to him multiple times. Other times I've...

Washworld Razor Touchless. Triple foam lines are running out of color after each wash. So when the next car gets washed they are only seeing bubbly water up until halfway on the vehicle, then it comes out in full color and foam. I replaced the check valves at the furthest point in the system...

I am trying to reach out to the national car wash chemical companies. I put together the following list but I'm fairly new to the industry so I'm sure I left some out. Am I missing anyone? Diamond Shine Simoniz USA JBS Industries Zep Vehicle Care CSI/Lustra Blendco Also, are there other...

Model #29035 combination vacuum cleaner and tire shine. Didn't order new jug in time and the machine ran dry out of tire dressing. I put a new jug on and the machine won't spray any dressing. Thinking it needs to be primed but can't find a primer anywhere. Looked up at the motor on top and...

I have some real estate that could fit another one or two ancillary revenue machines. Our 4 vacuums do great so was considering another vac but have been considering some other things. Heard good feedback on a stand alone rug washing/shampooing station. Was also considering some equipment...

I'd like to start selling prepaid discounts and gift cards on my website. I have a Unitec C-Start and all the packages are set up in the system. I'm trying to figure out how I can sell these directly from my website. I can accept payments manually with my CC processor through the MX Merchant...

Interested in feedback from anyone currently (or previously) using the Powerline line of chemicals. I’m considering trying them out but haven’t heard much about them.

Site details: 2 bays, Razor IBA, Unitec C-Start, ~3 yrs old Issue: The POS goes down intermittently. I'll show up in the morning and the primary POS screen will be whitish/blank, and the secondary screen will have a 'out of service' displaying. Other information: Has happened about 10-12...