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Not a great idea to share thoughts openly. But reach out to Randy directly.

I did use the PB Blaster, but no luck. I don't have a back up, so planning to get a new one before I break this lock.

I tried to free it by turning it in the opposite direction and using a lock pick, but still no lick. It seems only one pin is releasing, while the others won't move at all.

We open it monthly. It was replaced about three years ago after someone tampered with the previous one. We've tried oiling it multiple times and have applied quite a bit of force to turn the key, but it does not move at all. I can try the hammer option or use the vise wrench to turn it, but I'm...

Hello: I can’t get my coin vault open—the Medeco lock (bought from JC) won’t turn at all, even with the backup key. I’ve already tried: - Primary + backup keys - A light oil - Wiggling the key while lifting/pressing/pulling/pushing No obvious signs of tampering from the outside, but it’s...

quick update! After a little tinkering, I got it working. I do hear a click when I press the button. I was mistaken earlier about the solenoid output (I probably didn’t push it before); nothing is coming out. This time, when I followed the above instructions, the liquid started flowing. So maybe...

I do hear the click sound. I will check your point #2 and update here. Thank you for the hints on how to remove the stem.

Yes, tested the coil it was magnetizing. Also I tested the outlet along with the button pressed.

Hello, my JC carpet shampoo isn’t putting out any liquid—just air at the brush. After triaging, I found the tank has the product, the pump is moving product, but nothing at the solenoid outlet. I pulled the coil, but the stem’s stuck and I can’t get it out (pics attached). Do I need a special...

Hello: I’m experiencing an intermittent issue with the Coleman system’s buzzer/chime—no chime when dropping tokens or coins (most noticeable in the morning). Power-cycling temporarily brings the chime back, but at a low volume; other times it works normally. All other functions appear normal. I...

Hello Everyone: I’m using a Ryko SoftGloss Maxx 5 with a ColorWave application that’s generally performing well. We’re dispensing Carnauba wax, and water rinse during the reverse pass through through the rain bar. However, during the drying pass, I’m still seeing a few diluted product residue...

I have a Ryko Softgloss Max 5 (SGMX5 FX3U) model. Currently, we don't offer the pre-soak chemical. The machine does a decent job overall, but I still notice bug spots on the bumper and a few other areas. I'm considering enabling the pre-soak feature to help with this. Has anyone here enabled...

Thank you. Do you know where I can find 1/4-inch black nylon tubing that’s UV stabilized? Kleen-Rite is currently out of stock. If you have a link, I’d appreciate it if you could share it.

I’m looking to replace the air hoses in my self-serve bays and would appreciate your recommendation on the best long-lasting option. Should I consider the more affordable black poly tubing, such as this one...

I did replace all the HP seals last time. But thank you for your thoughts.

I checked the pre-soak bypass solenoid, and it was not opening—nothing came through it when the rinse function was activated. I also tested the high-pressure regulator by installing a new one, but the issue persisted. The CAT pump valves appeared fine; I cleaned them thoroughly and reinstalled...

Planning to do it end of this year. Did you make it come out of the trigger gun or triple gun?

Good Point, will do and update here. I dislike the presoak setup on JC; it's overly complicated. I wish they had done it the same as the tire cleaner.

Maybe less than 1 year old. I have 1508 tip.

Yes, it does not change. I forgot to mention it.