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    Hamilton HTK bill validator issues..

    I had no idea you could even do this. Is it possible to do on an HTK?
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    Hamilton HTK bill validator issues..

    Like I just mentioned to Bert, the one thats currently in our HTK has been sitting for a while now. But we do send them in for service pretty regularly. No bills are getting stuck anywhere. It just shutting down because someone has tried too many times to insert a bill that it doesn't like. Or...
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    Hamilton HTK bill validator issues..

    Not letting them sit too long on the shelf is a good point. I think that might be part of the issue. Its really unbelievable that they can get away with making such bad parts. The bill validators on my PDQ Access machines work 24/7. These are truly bad and they're probably driving away customers.
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    Hamilton HTK bill validator issues..

    Hello! We are currently having issues with our bill validator that is very annoying. I was hoping someone has dealt with this issue before. We have had our validator(s) in for service multiple times and we've reset the sensitivity multiple times. For some reason, they keep shutting down...
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    Help! Hamilton HTK problem "Cannot find outrun"

    i think ive narrowed it down to a bad controller memory card. When i swapped another card in, it will boot into the Hamilton software but all of our settings are missing. Which doesn’t do me any good with Hamilton still being out of the office. But at least i know what’s wrong
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    Help! Hamilton HTK problem "Cannot find outrun"

    I believe i am able to use the windows operating system that works underneath the Hamilton operating system. Based off what my employee who was working on the issue told me
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    Help! Hamilton HTK problem "Cannot find outrun"

    Hello everyone! Were finally starting to get busy again after a period of decrease inactivity and of course our only auto cashier at our main location is down and we cannot figure out what is going on with it, and Hamilton is gone for the weekend so they won't be any help at this point. Its...
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    Anyone else feeling the sting of the economy

    The other guy from Texas was saying he's been doing well too. Whereas the guy from Ohio said his business has been down. i wonder if its at all related to the weather we've been having up here this summer. Really hot then really rainy
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    Anyone else feeling the sting of the economy

    Were down based on the numbers that our Petits record in their computers. I dont know if you're familiar or not but there is a wash counter on them and it shows a breakdown per day and it breaks it out per wash package as well. I think it displays the last two years. Financially, were still...
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    Anyone else feeling the sting of the economy

    I heard last year was pretty good. Winter definitely was good for us. Unfortunately a lot of that cash has dried up because of the legal fees we had to pay in order to close.
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    Anyone else feeling the sting of the economy

    I’ve got 5 car washes, 4 of them are within a 10 mile radius, the other is 70 miles away. One of them is a Petit that occupies what used to be a tunnel, there is also a laundromat on the same property. One is a petit with 4 self serve bays, also with a laundromat One is a Laserwash 4000 with 5...
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    Anyone else feeling the sting of the economy

    Just wondering if anyone else has been seeing a decrease in business recently? Its getting me worried that it'll never come back. Although this is only my first year in the business. Im sure some of you have been through this before. Maybe you have some encouraging words for me lol
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    Dencar Pay Stations

    I would love to hear some feedback from people who have experience with the Dencar paystation. I initially thought it was going to be our next upgrade but i've started to hear some mixed things about them. Anyone here have them?
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    Light shows for Petit Accutrack

    I am looking to install a light show in my petit IBA. I have two LED light bars installed already but I recently upped my top wash package to $18 that includes a ceramic wax (which has been an overwhelming success). I just want to give our customers more for that kind of money. Im also looking...
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    Lets see your automatics

    Here is my Accutrack 360 that was installed in 2015 in a bay that was originally designed long ago to be a tunnel.
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    Gift Cards w/ PDQ/WALS

    Do you still need help with this? My advice would be to reach out to PDQ because they are pretty helpful. First, for the gift cards, you have to get cards made up. They need a prefix code and a suffix code. The prefix code is a number that you will program into your paystation via the WALS menu...
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    HTK Loyalty Programs

    Interesting, Ill have to look into both of these options
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    HTK Loyalty Programs

    The issue we ran into is they said our HTK needs an upgraded controller and DAN system in order to work with Hosted Solutions. It already has the scanner on it. The HTK is from 2016, which is why I was a little surprised how much they told me needed to go into it in order to make it work. As...
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    HTK Loyalty Programs

    I was going to do this, but Hamilton got back to me and let me know that my HTK needs all sorts of upgrades in order to run the software. Somewhere in the ballpark of $20k upfront. So be aware of that depending on how old your equipment is, you might be better off upgrading the HTK to something...
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    Petit IBA

    The petit is expensive, but absolutely worth it in my opinion. I have two of them at two separate locations. $250k was the latest figure I received on installing a new one from my supplier. I know that the cost of goods is constantly on the rise though so it might be more now.
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