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We recently installed Crypto Tap Plus in all our SS bays and on our Wash Select II. We are having complaints of the Tap Plus charging the Cash App card with Cash App, but not activating the SS bays. Yesterday I asked the customer if his Cash App was funded with the $10 minimum preauthorization...

Just installed Crypto Tap Plus on my Wash Select II. I was able to get power to the Tap Plus. Taped a card to activate the wash. The Tap turned green as if accepting the card. The wash did not activate. It just asked for payment in the instruction window. The card was not charged for the wash. I...

Last week I had a hose break on top of the building. Prior to that everything worked fine. I fixed the hose, but after fixing I had a lot of pulsing at the wand. I changed out the tip (it was clogged) with no change... pressure was great, but still a lot of pulsing, so I inspected the pump ( CAT...

I am troubleshooting a drop in pressure on a 5cp2102W Cat Pump. Without the trigger pulled the PSI is 1500 and drops to 700 when pulled. I have checked the valves and just rebuilt the head. I have also replaced the nozzle tip in the bay. From what I have read...if that did not solve it it may be...

I have a slow leak where the foam brush hose connects to the low pressure boom hose. Not sure what the connection is called or where to find it.

I am needing to replace my old GinSan 31 Display Timers. They are too dim and some are not showing the numbers fully. Currently have GS-401 Timers in the pump room. What model would fit in the bays to replace the GS31s?

So to start, the wax was not getting to the bays. It was backflowing back into the drum. We changed the hydro minder and it did it again, wasting two total drums of wax. Then we checked the flow from the bottom of the tank and it started drawing from the drum to the tank properly. The problem...

I have 2 older JE Adams 3 motor super vacuums one door (cannot find model #, the sticker is to old). Both of them are suddenly requiring 20 plus quarters to start, what can be the problem? Both currently have a Ginsan GS-403 Timer.

Is anyone using an all in one Presoak , bug cleaner, tire cleaner as an all in one chemical in self serve bays? If so, what are you using? I am looking for a new product. I currently run the same product on all three switches.

New car wash owner here... I have a 5 bay that runs the presoak, bug remover, and tire cleaner as one chemical on 3 different switches in the bays. I am not getting any chemical at the wand on all three switches in one bay. I tried looking through other threads, but could not find this issue...