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Call him up and say there is a rather large mess that needs cleaned up. He can come take care of it, or he can pay the bill for the contractor that you hire to clean it up. You can threaten police and small claims court. They normally will come clean it up.

Unfortunately, they all suck! Very expensive and way more complicated than they need to be. Tech support for the ones I’ve been involved with is not good either. Having to schedule a time with DRB for the next day is not good customer service. No support on weekends. I wish some of these...

And today I learned that you can buy car wash chemicals on Amazon!

You should be able to do the smaller rails on a washworld razor. Might not be able to wash a crew cab long bed but the majority of HD trucks bought now are short beds anyway. I would definitely mount the dryers on the outside and if it’s brick or block, you can get the mount that bolts to the...

8-5. They make tips. Idea is that they can do whatever the tunnel can. They have individual washes priced over $20 to push people to the subscription service. Basically a tunnel business model without the tunnel.

There is one in central Missouri that followed the lead of Amire in Des Moines. He had converted self serve bays to IBA razors. He does unlimited, free vacs, towels, and preps cars. They pull up to the RFID and get the front sprayed off before driving in. I think he has 6 IBA’s now. There...

Has anyone been having trouble with their IQ catching Ford F150 mirrors and stopping the machine? Haven’t had a bit of trouble and then in the last month, it’s happening a could times a week. Nothing has changed with programming or chemicals.

Wow talk about everyone knowing your business!

There are several sites around like this. They do unlimited and prep cars then send into the IBA’s. Only way to do touchless and compete with tunnels I guess.

If my Flo jet is higher than my soap tank, can it create enough suction to draw up to the pump or does it have to be gravity flow into the Flo jet?

Skip your distributor and call Washworld. Their guys are top notch and almost always answer the phone. Could be the 2 communication cables in the energy chain. Move the carriage back and forth and watch them in the chain as they go around the curve. If they have deep cracks in them than...

I get it though. If you have problems and can’t open your business, it would be worth it to ditch them now before you open and have to constantly work on them.

I saw them for sale. Are they yours? Curious if someone finally got sick of getting them working and ripped them out and put in a different vendor.

You're doing it the right way! You don't want those people around and if they leave bad reviews, respond to them and explain on the public forum why it's not allowed. Good customers will understand and appreciate that you run a tight ship and don't put up with bullshit at your washes. Thanks...

Is this the "not scheduled" error or is this something else? Thanks, Lighthouse

I agree with the Nayax readers. You will need the correct timers to do count up, but they are pretty tough machines for the environment they live in and if you set your minimum credit card transaction at $5, then you only pay 2.5% fees. I've had a few go bad, but their tech support is getting...

Thanks for the replies. I have 3 locations, 5 IBA's and 15 self serve bays. I have 2 people that currently empty trash and wash down bays. I let them do minor repairs like foam brush heads and bay hoses, but don't let them get to involved. Biggest reason is that I feel that it takes away...

Operators with multiple washes...when did you decide it was time to hire a General Manager? What responsibilities do you let them take on, and what's a good place/website to post the position? Did you make them follow you around for months trying to teach them everything or let them fight...

I'm seeing more and more card declines on my Portals and WSII's for "not scheduled". I was on the phone with tech support at DRB last week for another issue and asked about it. They said that DRB engineers were aware and know it's their issue. They are working on a fix. Is anyone else seeing...

Agreed. I opened a case in the portal then emailed Harry.