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They told me they needed a date and time that it happened. Also, it appears to be in line with a declined card. But it works when you swipe? It doesn't happen often; getting the information they need will be difficult. Just have to keep an eye on it for now. Thanks

So I have one bay that often has a Tap issue. Tired searching but nothing comes up. The customer will hold the card up to pay and will turn on for 2 seconds and then turn off and say thank you. They then will do a mag swipe and it works normal. Any thoughts? This only seems to happen in one bay.

Freelin-wade hose is all I used to run throughout life flight medical helicopters for air, vacuum and oxygen systems for well over 30 years. It's just the best and seems to never wear out. Just my experience....

Don't forget Tap to Pay either. Seems like everyone loves that option at my place and it's half my sales each month with cards. People love tech....

I always respond good or bad for future customers. A funny thing happened last week. I received a call from OSHA and they needed to conduct a surprise onsite audit that day to complete the inspections. The first words out of their mouths were we checked your Google reviews and we see you are a...

I run the older Doyle vacs with the four cloth bags. I clean them every 6 months with monthly internal sweeping with a toilet brush. This works for us and the suction is great. Last month I had to buy 16 new bags. Brought the old ones home in a black garbage bag to clean and the wife threw them...

Kimberly, This a great day for you. I'll double that offer at $400K and champagne at closing. You in? All fun aside these internet goofballs are funny and entertaining....

That looks so nice. I'm never posting any pics of my equipment room. Being an aircraft technician I know the OCD of organization. I'm not there at my wash yet...

I've never won a chargeback ever. I see many using gift cards so you can't track them by name. Type in "A Gift For You" on the cryptopay site and it shows you all of them. I figure the people who forget to stop the charges are paying for my chargebacks.

Probably Kleenrite. If you need a pump I may have one as well. More detailed pics of the inside would be helpful. I do know they sell a new LED light kit that goes behind that piece of metal that replaced all the old air bubble feature which was a mess. You can call Kelly at the Frag factory.

While overhauling it may be a loss you also have the customer perception you just don't care about maintenance. This can be damaging while trying to rebuild your image. These machines are not money makers but add to the overall experience at your wash. I would do something with it and avoid...

I agree with a 100% the cost of advertising is crazy. Instead I hand out one time use cards. While out to dinner I often buy police and firefighters dinners and their sever tells them this one is on the self service wash in town thank you for your service. People talk in small towns.

I also installed Tap units in all of our bays last week. Iv'e been looking at the usage. At my wash it exceeds mag swipes everyday so far since I installed them. More payment options just made sense to me. I added a decal on the tap that says "Push button on swiper to end charges" Just so...

Black Jack never did anything at my wash. Armor All has always been the number 1 seller. Not sure why but we go through cases of it.

Wanted to post a picture of the new bay ceilings. They turned out great. Thanks, Randy

Thanks Randy this is helpful to always improve chemical presentation.

Randy can you explain the benefits of the Procon pumps on the pre soak and tire cleaner at 125 PSI? I just don't know the benefit yet as I'm always learning. Thanks

Man, I never knew I was so privileged to have a toilet at my wash. Next time when I have a seat I'll savor the moment watching my Flo Jets pump and my hydro minders doing their business. 😃

We love our air shammee installation. Ours is the 3-phase units in the bay. Yesterday, when I was at the wash, a lady told me it wasn't working. I asked her to demonstrate why. She just pulled the nozzle out of the holder and said see no air... I politely showed her you needed to turn the switch...

Kind of a weird question but at our self-service, it's for employees only.