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That's interesting, I've noticed the same thing about this Forum. I used to check it daily, after Bill sold it, I just felt like I didn't identify with the new Moderator. Nothing personal, I've just never met him. I miss Galen, Big Leo, and some of the other more colorful posters. A few have...

I had Goff rollup doors, and they were an absolute train wreck through the winter months. Cables and pulleys constantly freezing and breaking, and we had 4 curtain replacements (all covered by Goff) as the stitching between the colored panel and the clear panel would tear loose. We finally had...

I have a Mercury Payment System with my Carolina Pride Self Service equipment in two of my wash locations. We accept credit cards in the SS bays, and have always preauthorized credit cards, before turning on the equipment. When we first setup our wash sites, we decided on $12 as the...

C.W.H. Don't be afraid of price increases. I used to agonize over them and then 3 months after implementing I was kicking myself for taking so long to make the change. I am the price leader in my market and I don't apologize for that. People pay good money at my washes but they get good...

I just received word from my PDQ Tech that some older Access S-Series Units on the Intrinsyc platform may not be accepting credit cards as of this past Monday due to a change made by Authorize.net, a credit card processor. PDQ was not aware that this change was being made by Authorize.net but...

Recently one of my JE Adams vac's was running and wouldnt shut off. I tripped the breaker, and reset it and it kept running. Coned it off and left it sit for a couple days (I was busy with other issues) and when I came back and reset the breaker, it didnt start running. Put coins in it and it...

Big, Congrats on the sale. I concur with the others that I hope you stick around the forum. Always enjoyed your posts, sage advice, and wish you all of the best. Let us know what new direction your life heads and what if any kind of business you decide to get into. ScottV

I should have mentioned that my stand up chemical supplier has offered to pay for my floor pass with credits on my next chemical order.

I decided at the last minute to buy a airline ticket and hotel room and attend the show for Monday only. I contacted my chemical company to see if they had any free passes (I've gotten them every year I attended) and they said the Association is discouraging exhibitors from handing out passes...

Wondered if anyone else was suffering sticker shock at room rates in the windy city? I guess we've been spoiled with cheap rooms while it was in Las Vegas. I may decide not to attend, versus spending $300 a night. How about you?

I use "The Works- Toilet Bowl Cleaner" from Dollar Tree. $1 for 24oz bottle. Mix it 50/50 and use a sprayer to apply it. It has HCL so you need to be careful when handling it and don't breathe the vapors. Works well as a wall cleaner and much cheaper than Kleen Wall or Nu Wall and you don't...

I wouldnt have an entry unit without a receipt printer. We get a lot of commercial customers at our washes and they are quick to call looking for a receipt if our printer goes offline. They need it to claim on their expenses. I'm afraid if I had machines that didnt produce receipts, they would...

I bought the Wobblehead brushes for one of my SS washes as a test. AFter a year, I have seen no discernable difference in the amount of weep washers that still use the floppy head brush to scrub their car with. I personally don't think that they are worth the additional cost and won't be...

Almaprowash, I have and would highly recommend the Shurvend Half Pint rear loader. It works nice and has plenty of slots for different products. I've also bought one of Shurvends self standing 39 selection units for another location and that works great as well. You'll always get friendly...

In front of the bay we have the standard disclaimer sign from TSS referencing Antenna's, bug guards, light covers, prior damage, luggage racks, loose molding, non stock items. On the front of the pay station, 6 inches from where they insert money or credit cards we have a sign that says...

(PART 2) I've since had my website developer register 3 other domain names as close to my old one as possible using .com, .net, and .biz. I've also had him transfer my domain registrations to Verio for the 9 websites that I now have for all of my businesses including car washes. We've also...

(PART 1) I learned a valuable lesson last week. My web designer sent me an email with my annual billing and mentioned that I must have let my domain registration lapse in May '13 for the web address on my mini storage business. I contacted Network Solutions my domain registration company and...

I have some Cat CP2120W self serve pumps that need to be rebuilt. We've done the seals and o-rings but these either started chattering, had leaks at the pump / crankcase joint, etc. Does Cat have a rebuild program? I checked their website and wasnt able to find any information on that...

I was able to meet with the customer, inspect the car and remove the stains. They were definitely still there even after sitting in the sun for 3 days. My first attempt was to run him through the M5 with the top package including the 3X foam. His car came out with more stains than before...

My Simoniz rep set up my new PDQ Tandem machine with the wrong tips in the 3X foam injectors. I started getting calls from customers that they had these blue and pink stains on their white vehicles. As usual I thought it was an older paint surface and told them to park it in the sun and it...