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card reader is very robust, card slider is rock solid. we check site status to verify operation, we have had a few failures and vandalism with a screw driver , removed defective unit and contact crypto and authorize new reader. led display rainbow is a weak area as some led burn out and we...
max charge issue has been droping over time, part of complaint is pre charge issue, some customers complain and are told wait 24 hrs for system to process, seems to be tied to debit cards and smart phones, people who run their balances tightly.
we have a lot of new customers who are getting...
we have 23 bays in operation we have noticed some locations are more troublesome then others. so we added more signage and some locations have different mentality. we get around 5 calls a week with max charge issues. some times after looking at charges, there a bay charge plus vacuum charges...
count up MAX CHARGE is the #1 reason for the service calls we receive, its caused because customer does not turn off credit card reader, they think turning meter to off turns off cc machine.
We have added more signage to tell customer to push button on card reader to end charges, that helps AND...
other day I was working to trouble shoot a electrical problem, an older man walks up to the pump room door and " Say's I here when do I get my free spot free rinse." First time any body said that to me and was for a few seconds speech less.
1-2 shiffter rod and clivis pins too long and did not fit, had to used old parts, shi
bought one from e-bay, had no instructions, had bad switches and was lucky to get it returned, the unit afterwards I found out that is was not supported by cummings as it was too old. when to car wash show...
they all need service, cummings do cost more, but service is very important, its use less if it cant be fixed in a timely manner, we just pay the price and really don't want to hand sort. we handel all bills from $1 to $100, and the dual stacker does the job, our banks will not sort.
part 2: called cummings, next morning 9am, service guy was there, 30 minutes later all fixed. $290 later all is ok, decided to get a service contract, machine was full of dirt from bill, replaced several rollers. dual pocket machine does separation, face up , correct facing bills and sorts into...
we process a lot of bills and a bill sorter with capability to sort different type bills, separate, stack and face a certain way is very important. maintaining the bill sorter from cummings seems to require a lot of factory maintance and the quality of their parts are now being questioned. they...
UNLOADER unit was a REK52 kleen rite labeled product ( DONT KNOW WHO BUILD IT, HYDRO SPRAY THE EQUIPMENT BUILDER SAYS KLEEN RITE SPECIFICATIONS FOR THE PUMPING PLANT,
it was the excessive pressure build up in the pumps system when the system went in by pass, this caused pump damage and...
the unloader is k7 series unloader (flow sensitive), kleen rite #gpuzk71, we started using these unloaders after talking with a cat factory rep. who recommended this unit, boy did he did us right
units are build like a tank and very reliable and I mean very reliable, over the past 30 years...
the unloaders regulators supplied with pumping plants WAS THE PROBLEM
after replacing kleen rite REK52 unloaders,with the bypass units pressure spikes went away, heat build from pump running in bypass mode went away. bY PASS UNLOADERS DO NOT CARE IF THE SYSTEM HAS A WEEP GUN OR NOT
Pumps now...
some units are such as the br5-2 cause excessive heat build up in the pump when pump idles in by pass mode, try touching a unit of this design, its get hot real fast, this type has caused pump failures galore, yet some equipment suppliers such as hydro spray continue to sell supply these units...
don,t consider paraplate( kleen rite rek52) a really good unloader as it maintains pressure on the pump seals, watching the unloader operate. pump was running at 1200 psi, when pump was running in bypass, but not shut off pump pressure when to 1400 psi. when the pump shut off pressure remained...
purchased from kleen rite pumping plants, BIG MISTAKE, units were made by hydro spray for kleen rite with 530 cat pumps
NOTHING BUT PROBLEMS, broken SS welds on pumping frame, pump last 60days then start leaking water thru seals, they used steel couplings on chemical lines (THEY RUST) ON THE...
looking up old history, spray rite manufacturing was owned by Charles ruth, it appear he was one of the founders of the car wash business in California in the 1960's
does any body know any history about Chuck Ruth, an early Car Wash builder, we own 2 of his old coin operated sites, we purchased two of his sites in the early 1980's, what we heard that he had built over 300 car wash locations, his lease's did not ever have a cost of living clause.
His...
YOUR SO FAR OFF , THEY SHOULD NOT LEAK BUT THEY STILL LEAK AND AFTER WE TOOK THEM APART CLEANED ALL SURFACES, THEY STILL CONTINUED TO LEAK BECAUSE UNDER NORMAL FLOW OPERATION THEY STILL LEAK
SOUNDS LIKE YOUR A FACTORY REP FLOWING THE COMPANY line we make no mistakes AND IS NOT WILLING TO LOOK...