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Same here. I can locate the pre-authorization on a customer but no settled amount. I do know he purchased and used the $10 wash in my IBA.

Check your pending bank deposits today. They would be for June 5 sales as deposits always lag a day. (At least with BofA) All of my location deposits are at least half of what analytics says my sales were for the day. Analytics is showing pretty much what I expect for daily sales. Curious if...

😂

If only Cryptopay came out with an all in one. There would be no more threads of Monex or Nayax. Cryptopay customer service, analytics, attendant, single use etc cards. They have it all. Except for a slick all in one swiper. How can a slick looking easy to use Monex cost less than a Cryptopay...

True on a iPhone or I device needing to be close by, but they are pretty much everywhere. I do keep an AirTag in a thick walled gun safe and no issues with it transmitting (hopefully it’s only” 😉 location. Nice thing is the long battery life.

You make a good point, if they’re stealing the whole vac and not just break in, maybe hide an Apple AirTag of some type of tracker in the vac. These trackers are cheap and may help in locating the thieves. Nothing I love more than getting a car wash thief arrested and jail time. So far my top...

I just logged into MyIQ. All the pre-authorizations are showing up on Worldpay, but no completions. So it’s not just the website that’s down as another stated. Looks like it’s also affecting the completed charges at WP as of now.

What happens when there are over 80 swipes? Does the swiper stop accepting or will it still accept and turn on the bay. Curious, as I just had one of my lot attendants call letting me know one of my bays isn’t accepting swipes by credit or attendant cards. This is a very busy credit heavy usage...

I’ve been in the business for 20 years and have seen it all when it comes to this crap. Sorry for your issue. There’s so much crime in this country now, that little things like this (not to us of course) are not taken as seriously by those in charge as they should be. My only hope, is there’s a...

250k gross a year for 8 bays and an automatic is not high volume, at least not in my area. Although the selling price of 750k seems like a cheap price. Same as Mep001, something like that in my area also would be around 2 million. Of course I’m in a hot market, so along with that, one could...

You don’t need to show up but once a week to collect all your tax free money. 😂 of course I’m being sarcastic. A successful car wash takes constant oversight and maintenance. My motto is, there’s always something. That is there’s always something breaking, getting trashed, vandalized, bays...

Nayax units are great, customer service is the absolute worst when tech support is needed. Good luck getting ahold of someone on the phone let alone a call back. Cryptopay, though not as sleek as Nayax works just fine and is the way to go for their stellar customer service alone. Also, as a side...

Tech support is horrendous. I’ve been on hold for hours before finally giving up and pressing 1 for a call back. Call backs never happen. I have Cryptopay at all but one of my sites which is equipped with Nayax. If Nayax customer support is zero, Cryptopay is a 10. I’m ready to remove the Nayax...

In my neck of the woods, I only focus on Touchless. I have a number in operation at different locations. I’ve always believed in uniformity among my sites for ease of use with my customers and marketing. My advice is get the same as which you have now if you like em and get it now if you’re on...

My only comment on installing in bay air dryers is, get ready to make more money! I’m always amazed how many of my customers use them. You will see a good increase in revenue. Only issue you will have is the guilt of not installing them sooner. 😂

🤣 good one.

I agree. One thing for sure after Covid is people are worse than ever being told what to do. Simply ask a person towel drying or tinkering in a wash bay, to pull to the vacuum area (even when others are waiting to wash) almost always ends in an argument. People have really gotten meaner since...

Here’s a good one. Woke up this morning to a very long complaint left to the company number at 3a.m. Customer obviously upset by the cuss words used describing how unimpressed he was with my wash and demanded I call back and a refund. The problem? He was only able to high pressure wash one side...

Yes, I was able to track down which location the truck came from and made a complaint. The district manager came out and couldn’t apologize enough for what his employee did. Offered to pay for any damages. That was decent, still always annoying to deal with the clean up of this type of thing.

Here’s a good good one. Apparently this Sherwin Williams employee splattered paint all over the back gate of his truck. Well what better place to clean it then a self service car wash. Destroyed a new hogs hair brush and splattered paint everywhere. I guess they take their logo literally. “Cover...