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We are unattended, so there is rarely the chance to talk with customers about the mud. And as we all know, signage is pretty much worthless. So we just get on the shovels!

Each week I shovel out each pit by hand (3ft x 3ft x 3ft pits). I probably average about 5-7 gallons of mud per pit each week.

As many replies have noted, it will depend greatly upon your location, customer base etc. Just to give an idea from our wash, we are in a dirty, muddy farming area. I go every morning to make sure things are working OK, clean up mud and rubbish, clean out vac filters etc. Typically takes me...

Some do, some don't. We just live with what we get.

Agreed - driving a large vehicle in muddy tracks is not what I think of as entertainment.

We are an unattended wash in a muddy area, so it's just part of life. But I appreciate that this would be unacceptable at other sites.

We are in a farming area, and at the foothills of popular 4WD areas. So mud is just a normal part of business for us, certainly not worth us getting all stressed about. Examples from earlier today....

I always sit on the hood of my Maserati..... Oh wait, I drive a 2005 Toyota Hilux. Must have got mixed up somewhere.

Four to start is a huge step. Agreed with Rfreeman, keeping the washes well presented, operating reliably and delivering a great customer experience is really important. The video from Randy is also really insightful - if you know and understand all the risks and challenges, you'll be much...

Direct injection of chemical at stainless steel eductor unit on the left. Two adjustments on eductor - one for discharge pressure to bay, another for dilution. When solenoid valve on left opened, some of discharge from HP pump would flow through eductor, pick up undiluted presoak, then go back...

Where they are visible, our hoses are great - neatly arranged, not rubbing etc. However I have discovered that in areas that are less visible, it was a "dog's breakfast". In one location, a brass fitting was laying on top of a 24V multicore. Over time, the inevitable happened and electrical...

Our old presoak system. It was complex, unreliable, leaked and drove me nuts. Getting rid of it was the single best choice I've made with our wash. We replaced it with a simple hydrominder system. I often smile when I look at the spot that horrible old system used to be.

For context, we are a carwash in rural Australia, town about 2,000, district about 5,000. We have a large bay for commercial vehicles, caravans, boats etc. We have never had any issues with black water dumping etc. We get lots of mud, but all our bays get lots of mud. For us, it has been a good...

Great effort, really hope it goes well for you.

The outer timber doors were pryed open using big levers. I've since reinforced them. We could go further, but relatively low crime in our area means I've got other priorities at this stage.

Last week we had an attempted break in. Once again, our alarm system went off and prevented any further damage. A snap shot as one of the fine young men did a dash back to their car. The footage of them scurrying like stunned rabbits gives me a chuckle, despite being annoyed at their actions...

Stuff like this is certainly very annoying - you've done a great job of making this person aware that their actions create an impact that others have to deal with. Personally, the whole process of going any further - reporting to police etc. - is just more trouble than it's worth. It takes time...

Agreed - sounds like a motor issue. Other fixes are "papering over the cracks".

I remember checking on our security cameras, to be surprised by a lady of advanced years (maybe 70) who had used a ladder to get on top of her motorhome and scrub the roof with the foam brush. I had to turn it off - the potential for disaster was just too much.

When you're on the other side of the world, everyone else is asleep. So it's just me and a bunch of bots....