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How many still at a $10 preauthorization?

W

wyatt

Active member
I know this has been discussed before but how many are still at a $10 preauthorization? I’ve upped prices every year but think it is time to up my preauthorization from $10 to $20.

Anyone do this without any/much customer push back?
 
Most of our customers have the pre-Auth set to the max charge setting. This is usually around $20. Don’t hear too many complaints.
 
I put mine at 10.01 hopefully to bounce $10 gift cards but the card company authorized it anyway and then I got charge backed . Move my cryptopay re authorization window to 16 minutes instead of two hours and am thinking about moving pre auth to $11.
 
We are at $5 for pre-auth and I am surprised how many people have more than $4 in their account but less than $5. They can't figure out why the bay won't start that has a $4 start price. Maybe they are those reloadable gift cards, but if it is their bank account then why are they washing their car?
 
wyatt said:
I know this has been discussed before but how many are still at a $10 preauthorization? I’ve upped prices every year but think it is time to up my preauthorization from $10 to $20.

Anyone do this without any/much customer push back?
Click to expand...
Do you get any chargebacks?
 
Mine has been $15.01 for years, but I'm about to change to $20. Still get tons of calls about the $15, but mostly because of the vacs.
 
Eric H said:
WAIT, we can change the pre-authorization window? Does that mean the charges appear on the portal quicker too?
Click to expand...
Cryptopay can do it. It may raise your fees though as you will be verifying cards more frequently, I think they only recommend it if you have folks cheating the system,
 
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