Recent content by soapy

My best advise is to keep the wash consistent. Establish your level and maintain your standards within a small frame work . People will come to know what to expect and want to get that every time. WHen your standards deviate is when people become unhappy.

Most modern boilers are setup with a exhaust that has a two way pipe. one side will bring in outside air for combustion and one is used for exhaust. My first wash 30 years ago required a similar sized vent in the door but have not put in one without dual exhaust for 25 years. Not having enough...

I like low fume Muratic acid diluted with 2 to 3 parts water. Works good for me and pretty low cost.

I try to keep my price higher than the other SS washes. People who want quality will pay for it. Those looking for a cheap price will find it and go there. I still have to point out rules but if they are getting free services from me, I can't afford the, anyway.

Boartex bristles flattened out soon after installing and looked bad IMO. Took them right out.

I came in this week and all of a sudden the CUmmins is working perfect. I did nothing to it but seems to have repaired itself.

Prior to being in the car wash business our family was in the tire business and we used a lot of air. QUnicy or industrial Ingersol Rand compressors were all we used. We had several QUincy compressors that ran for 30 plus years in that business without any issues. I hav e 3 Quincy air...

My Cummins dual pocket is acting up and it looks like the company has sold out to another one and repair work looks like a pain. Does anyone have experience with the Hitachi dual pocket that Kleenrite sells.

Chris, you handled it well. I often have trouble with people who want to stay in the bay detailing their wheels and drying the car while people are waiting to get in. Every bay is full and people waiting and they don't care. I ask them kindly to pull out so then next person can wash. I have...

I run into that on a daily basis. I carry a square nose shovel for the heavy mud and use it first. Speeds up the bay cleaning. Don't let the 1 in 100 create a policy that eliminates 50.

Claim will not include lost revenue. We got it back up and running. We have 2 side by side automatics and last time when we were down for a few months we found that the working one picked up the slack and maybe we did more overall. Seems like people see a small line and they wanted to stop also...

Police report was already filed and a citation issued. That is how I got his insurance company. This happened at the same location 7 years ago and the automatic was destroyed. The guy ended up paying for a $175,000 IBA claim. This guy will get off lucky with about 5K in damages.

We had a guy with a jacked up pickup with camper shell try to go through one of our automatics last night. Driving in he tore the clearance bar down but proceeded forward any way. Then he pulls into the automatic wash and knocks the top arm off of the L shaped wash arm. Stays in during the wash...

I once had a coupon mailer company put a coupon for a free car wash if the people would come in and ask for it. We did not authorize the coupon and so we denied giving out free car washes. WE explained that it was not authorized to people and they were fine with it except one guy who turned us...

You might be able to find a local distributor that will deliver free. I order pallet load quantity from Kleenrite to get free shipping. That is 36 5 gallon pails or 36 50lb boxes or combo of each. You can throw all your other stuff on top of that and gett free shipping to. For a small 5 gallon...