Any luck with getting a hold of them? I have a Datatrax panel that the "0" sticks. Its the one one the controller panel in the office that you get the reports off. Thanks
Also include all labor (your time). And remember availability time for replacement.
I had it happen 2 times over the years. I would say about 8 to 10 thousand in damage. Light and pole, vacuum and crash poles ,labor and shipping.