you guys should get an airline ticket, to my city and we'll show you how to survive and show you customers washing cars at -15. Our coldest temp Jan 2, was -33 and we did close for part of the day. I don't even have to turn the floor heat on until it gets about 20 outside as the people washing keep the wash warm enough. we probably won't see an above freezing temp in January, and only a couple days in December, were above freezing. We survive some of the most grueling winters in the US, as this is our normal. Watching expenses in this tight economy is really important to us, and customer service is also very important as i can only charge $1.75 , due to competition. If it got to 20 outside we would have lines waiting to wash. What a different baseline for weather we all have. Anyone want to trade washes?? I really like the warmer climates.