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That is quite a gap yet, and I'm speculating you would lose some business if you went all CC. We have about that percentage and do not even think of getting rid of cash and coins. If you take a lot of quarters to the bank, then turn on 10s and 20s on your changer. If you already have those turned on, then you could consider dispensing one-dollar tokens instead of quarters. (that is what we do) We still accept quarters brought in, and we still deposit a decent amount of those. I suppose the next stage to go to before going only CC is accepting only your tokens. Brighter lighting and more surveillance coverage go a long way to prevent the occasional attempted break-in.
I take a lot of coins to the bank about 8-10K and I only go once a month. I certainly wouldn't piss off 1/3 of my customers for 5 min drive that takes a total of 20 min out of my day once a month. Going cashless would just give those customers a reason to go somewhere else.
Depends on the brand, I've gone through 3 American Changer hoppers in a little over a year @ ~$300/ea. I inherited this changer, I would never willingly install an American Changer with the experience I've had with this one. Hamilton or Standard is the way to go.
