XE Validator quits taking T-notes?

[Waxman]

Had a spare XE validator cleaned and serviced.

Changed out with old one so I could clean old one. New one takes my token-notes for 3-5 notes (guess) and then rejects them completely. Once re-set w/red rocker switch inside ACW cabinet they are again accepted but begin rejecting again soon after.

Any ideas?

All other bills are accepted fine.

Thanks.

 

[Randy]

Try running a Token Note “Clear All” coupon through the validator. After you run the “Clear All” coupon Power down the validator for about 30 – 45 sec and then power it up and then reprogram the validator for your Token Note. Sometimes the Token Note Chip on the main PCB will get corrupted and running a “Clear All” coupon helps clear it.

Thanks for the Samuel Adams

 

[Brad Quay]

Hey Guys -

I just wanted to check in and make sure that the issue has been resolved? If not, let us know and we'll do our best to help out.


Brad Quay
Vice President of Sales