Water Wizard 2.0 boom counts

[mud puppy]

Water wizard boom counts are not consistent during boom tests. When machine is running if counts are to low it skips the bug pass. If counts are not the same up and down it will set a code that top prox was on when boom was not home. This happened about a year ago and both counting prox wires and sensors along with the communication wire being changed to no avail. Shut off the red lion for the night and turned it on in the morning and everything has worked until now. Same symptoms as before, shut it off for the night and all is well in the morning. Ran for a day this time then quit. Shut it down again for the night but this time it did not come back to normal. Tech is starting to think a software problem but cannot get assistance or a call back from Coleman. Any ideas would be greatly appreciated. I saw a post on here about someone setting up a site for help with Water Wizards due to lack of help from the manufacturer but I can't find the information. If someone has the information that would be helpful. My first time using this site, hopefully I did it correctly.