What's new

theft device used on Hamilton changers

G WASH

New member
Joined
Sep 21, 2021
Messages
19
Reaction score
2
Points
3
I found this laying in a bay thought it looked a bit like a giant lock pick and ran my cc footage to see when it appeared. Two young guys in a food truck/roach coach but with no numbers or badging required by the state. In the video they are using it on one of my RNS changers with success it appears..they only take @ 40 or so and i have seen them many times in the recent past. The old veteran that works for me in the morning spooked them and they have not returned although im concerned that the truck is just a cover and thier real line of work is hitting changers. Any one ever experience this. they appear to run it thru the coin bowl.probably not a coincidence I had a vandal use a small pry bar on the flapper a few weeks before this. I thought at the time ...are you kidding your not getting in there with that..I now think he was prepping the opening for the other guys. makes much more sense. WIN_20211108_17_02_15_Pro.jpg WIN_20211108_17_02_15_Pro.jpg
 

G WASH

New member
Joined
Sep 21, 2021
Messages
19
Reaction score
2
Points
3
post note it's 30 inches long and stainless steel non-magnetic . I believe it's a stainless steel brazing rod as you see it has a 90 degree bend and the tip has been filed down to a fine point. it's stiff yet can bend and hold a shape. Do you think they are targeting the coin switch or motor ..in the video they seem to be able to get money and then stop quickly when another person starts to approach...they do it while it's busy ..not in the late night. the guys attention is laser focused on the cup. He only ever looks up at the bill feed when someone approaches.
 

I.B. Washincars

Assistant Janitor
Joined
Aug 30, 2007
Messages
3,910
Reaction score
592
Points
113
Location
Circling the drain
That’s been happening for 30 years. They pull the harness out of the cup and know which wires to short for the hopper to run. They can also access the circuit through the out of service light holes. The harnesses need to be secured like Fort Knox and the heavy coin cup covers installed. GFCI needs to be installed as well.
 

Randy

Well-known member
Joined
Sep 5, 2007
Messages
4,355
Reaction score
725
Points
113
It looks to me like it’s a tool used use for harness tampering on a bill changer. Look at the harness going to the Hopper for any signs that it’s been pulled out the coin cup, loose harness, exposed wires going to the Hopper, pin holes in the exposed wires. If you have a newer harness check to make sure that the quick disconnect is unplugged, this will disable the toggle switch on the Hopper. If you don’t have the quick disconnect, cut the solid white wire going to the Hopper and install a quick disconnect, again this will disable the toggle switch on the Hopper. We cover the Hopper harness with 5/8” water hose slit down the middle and then wrapped the hose around the Hopper harness and then secure it to the inside of the changer with a rubber lined metal clamp. This makes the harness so stiff and better secures the harness so it can’t be pulled out the coin cup. I don’t see how they could be manipulating the Hopper payout switch with a long welding rod, the payout switch is pretty well protected inside up at the top of the Hopper.
 

Attachments

G WASH

New member
Joined
Sep 21, 2021
Messages
19
Reaction score
2
Points
3
All of mine have been for decades it's not that ..
 

G WASH

New member
Joined
Sep 21, 2021
Messages
19
Reaction score
2
Points
3
I have the video of them They stay in front of the changer for 2 minutes and 15 seconds they're smart They don't take a whole lot looks like 50 60 bucks and it's in an r&S that they're getting it out of so you know the things probably got $1,000 in it at any given time. These are young boys Hispanic and they use a food truck No badging on the food truck at all and I seen that the food truck in in that food truck with other food trucks at the wash quite regularly as you can imagine It was only after I found this laying in the bay that it peaked my suspicions and then I ran the security camera and reversed until the piece disappeared and I fast-forwarded it to see well when does it appear and it's these guys and I guess at some point they become paranoid after they've taken the money and they throw it on the ground and then leave and you don't even see them throw it on the ground I got kind of throws it out of the back of his hand but it's darn sure them that threw it there definitely stainless non-magnetic they're going up through the coin shoot they're going up through the coin chute. I have a license plate I have their names but what I really don't have is actual proof you know lawyer would say well and how much money did they take and can you prove that. I became suspicious when my water bill gas bill and electric bill was going up but my income was going down I haven't my gross was going down that's when I started auditing and paying more attention but those thing guys have been coming in for 3 months They have just been slow grinding me
 

Attachments

G WASH

New member
Joined
Sep 21, 2021
Messages
19
Reaction score
2
Points
3
I'm have1 RNS Both a foot apart ... The one that they've never messed with has the thicker shielding on the inside above the cup and a flapper The one that they're hitting doesn't have a flapper on it So obviously I have installed one now but you know apparently maybe that made it too difficult I mean you can only steal from one at a time but I don't have any video of them messing with the one that had better protection on it
 

Randy

Well-known member
Joined
Sep 5, 2007
Messages
4,355
Reaction score
725
Points
113
Hamilton makes a shield that goes over the coin cup on the inside of the changer, the newer changers have this shield. I've sold a few of them, it requires 2 studs on the inside of the changer or you have to drill 2 holes in the front of the changer just above the coin cup.
 

MEP001

Well-known member
Joined
Aug 30, 2007
Messages
13,871
Reaction score
1,776
Points
113
Location
Texas
I have a license plate I have their names but what I really don't have is actual proof you know lawyer would say well and how much money did they take and can you prove that.
That's why you should valuate your changer on a regular basis.
 

Greg Pack

Wash Weenie
Joined
Sep 3, 2007
Messages
3,162
Reaction score
573
Points
113
Location
Hoover, Alabama
Better yet go "Total Cashless"
I've got a friend that just pulled a changer out of a location and his gross did not go down. As a result he's pulling his changer out his other SS/IBA wash next Month. He'll be down to those two plus two gated SSs. Money collection will be greatly simplified.. Nearly all vending is gone too. He may be leaving a few bucks (gross)on the table but he can run more washes with fewer personnel, resulting in a bigger net.
 
Top