From reading the postings of someone here connected with Ryko, I thought, golly, maybe they have turned over a new leaf. new ownership and everything. So I called my local distributor, CWE&S, to order a part. This time they did not refuse to sell it to me. They just have not gotten back to me with a price and availability. Called about five times now over a week. Last call was to someone in management. "We'll get right back to you on that." Either they are so incompetent that they can not look up a price, or they simply do not have the character to tell me they won't sell it to me. This is just a fine example of how to run a professional organization.